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Find a Location

Lakeland Health has 36 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Lakeland Health

      400 Medical Park Dr Watervliet, MI 49098-9225

    • Lakeland Health

      31 N Saint Joseph Ave Niles, MI 49120-2207

    • Lakeland Health

      1234 Napier Ave Saint Joseph, MI 49085-2112

    • Lakeland Health

      6559 Paw Paw Ave Coloma, MI 49038-8805

    • Lakeland Health

      6701 Paw Paw Ave Coloma, MI 49038-9519

    Business ProfileforLakeland Health

    Hospital
    Multi Location Business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Lakeland Health has 36 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Lakeland Health

        400 Medical Park Dr Watervliet, MI 49098-9225

      • Lakeland Health

        31 N Saint Joseph Ave Niles, MI 49120-2207

      • Lakeland Health

        1234 Napier Ave Saint Joseph, MI 49085-2112

      • Lakeland Health

        6559 Paw Paw Ave Coloma, MI 49038-8805

      • Lakeland Health

        6701 Paw Paw Ave Coloma, MI 49038-9519

      Location of This Business
      400 Medical Park Dr, Watervliet, MI 49098-9225
      BBB File Opened:
      3/14/2007
      Alternate Business Name
      • Community Bone & Joint
      • Coloma Medical Center
      • Christian Counseling & Psychological Services
      • Center for General Surgery
      • Bella Nova Women's Health
      • Marie Yeager Cancer Center
      • Paw Paw Lake Medical Center
      • Community Medical Center
      • Community Medical Center, Family Medicine (Watervliet)
      • Lakeland Hospital, Niles
      • Lakeland Hospital, Watervliet
      • Lakeland Medical Center, St. Joseph
      • Sleep Medicine of Lakeland (Niles)
      • Sleep Medicine of Lakeland (St. Joseph)
      • Southwest Michigan Center for Orthopedics and Sports Medicine
      • Southwestern Medical Clinic (Bridgman)
      • Southwestern Medical Clinic (Buchanan)
      • Southwestern Medical Clinic, Center for Women's Health (Niles)
      • Southwestern Medical Clinic, Counseling (Buchanan)
      • Southwestern Medical Clinic, Counseling (Coloma)
      • Southwestern Medical Clinic, Counseling (Niles)
      • Southwestern Medical Clinic, Counseling (St. Joseph)
      • Southwestern Medical Clinic, Niles
      • Southwestern Medical Clinic, Stevensville
      • Southwestern Medical Clinic, Surgical Specialties (St. Joseph)
      • Stagg Medical Center
      • Lakeland HouseCalls
      • Lakeland Medical Suites, Niles
      • Lakeland Neurosurgery (St. Joseph)
      • Lakeland Othopedic Physical Therapy
      • Lakeland Orthopedics (Niles)
      • Lakeland Pulmonology
      • Lakeland Rheumatology (St. Joseph)
      • Lakeside Urology (Niles)
      • Lakeside Urology (St. Joseph)
      • Lookout Point
      • SWMC Infectious Disease Services (St. Joseph)
      • Walk in Diagnostic Imaging
      • Whirlpool Diagnostics & Imaging Center
      • Birthplace, Niles
      • Birthplace, St. Joseph
      • Laboratory Services, Center for Outpatient Services
      • Lakeland at Gateway Plaza
      • Lakeland at Harbor Towers
      • Lakeland Cancer Specialists (Niles)
      • Lakeland Cancer Specialists (St. Joseph)
      • Lakeland Cardiology, Niles
      • Lakeland Diabetes & Endocrinology
      • Lakeland Ear, Nose and Throat (Berrien Springs)
      • Lakeland Ear, Nose and Throat (Niles)
      • Lakeland Ear, Nose and Throat (St. Joseph)
      • Lakeland Family Medicine, Niles
      • Lakeland General Surgery, Niles
      • Lakeland General Surgery, St. Joseph
      • Lakeland Home Infusion
      • Lakeland Homecare (Benton Harbor/St. Joseph)
      • Lakeland Homecare (Niles)
      Contact Information

      Principal

      • Ms. Debra Johnson, Executive Director

      Customer Contact

      • Ms. Debra Johnson, Executive Director
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/03/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Lakeland billing has been contacted about this matter and they claim the billing is accurate but it's not! I'm the patient and know what they did to me.My hip replacement ****************** ordered wound therapy for a nickel sized hole in my Shin from hitting it on a trailer hitch before hip surgery.my insurance refuses to pay because it was billed as outpatient surgery I've learned that they have billed me for debreeding the wound 5 times when in all actuality it was only debreed twice so when it's debreed they bill it as outpatient surgery and insurance refuses to pay the charges I don't dispute that I owe them for their services but I'm not going to be bilked instead of billed for what was really done 8/22/,8/25/,8/29/,9/1/,&9/6/2022 supposedly debreed but it wasn't.account numbers for the improper billing on these dates are in order as follows 24083997,24186216,24167372,24135357,24119484,24083997. None of the bills reflect my $45.00 copay either. If you can help me get this matter straightened out I will be deeply indebted to you. THANK YOU for anything you can do to help me with this issue.If you check I pay my bills on time and have excellent credit but I refuse to be bilked!KEITHLAFOND. EMAIL. ***********************
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James C

      5 stars

      07/14/2023

      Never had a problem with Watervliet hospital good friendly people always making you laugh and you make them laugh good experience there

      Local BBB

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