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BBB Reliability Report for

Haisma Heating & Cooling Inc.


A BBB Accredited business since 12/15/1998.

BBB Rating A+

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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

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BBB Accreditation

This company has been a BBB Accredited business since December 1998. This means it supports BBB's services to the public and meets our BBB Accreditation standards.


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BBB Rating

Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

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Business Contact and Profile

Name: Haisma Heating & Cooling Inc.
Phone: (616) 784-9552
Fax: (616) 785-1356
Address: 5514 Alpine Ave NW
Comstock Park, MI 49321-8310
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Original Business Start Date: February 1981
Principal: Mr. Garry Haisma, President
Customer Contact: Ms. Brenda Haisma, Vice President - (616) 784-9552
Incorporated: October 1999
Employees: 8
Type of Business: Heating & Air Conditioning
BBB Accreditation: This organization is a BBB Accredited business.

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Customer Complaint History

BBB processed a total of 0 complaints about this company in the last 36 months, our standard reporting period.



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BBB Program Participation

This company participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

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Government Actions

BBB has no information regarding government actions at this time.


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Advertising Review

BBB has no information regarding advertising review at this time.


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Industry Tips

Furnace Repair

Sometimes unscrupulous furnace dealers will offer you a furnace inspection at a too-good-to-be-true low price. They may then use scare tactics to get you to buy a new furnace whether you need one or not. One method they might use in trying to sell you unneeded equipment is to tell you that your furnace has a cracked heat exchanger, is emitting carbon monoxide, must be shut down immediately, and that you need to replace it.

If they claim your furnace is unsafe, allow them to shut it down, after all, it's better to be safe than sorry. But don't sign a contract to buy a new furnace until you've gotten a second opinion, preferably from your public gas utility, as they won't try to sell you anything.

If you find you truly do need to replace your furnace, take your time do the following:
1) get several estimates from reputable companies;
2) check the companies out with your BBB;
3) hire only licensed contractors;
4) ask about guarantees and warranties on parts and labor, and get it in writing; and
5) ask for an itemized bill when the work is complete.


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BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report.

ID: 12008198
Report as of November 5, 2009 11:01
Copyright© 2009 Better Business Bureau


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