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Find a Location

Accurate Engines has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAccurate Engines

    Rebuilt Engines

    At-a-glance

    Customer Reviews

    1.35/5stars

    Average of 23 Customer Reviews

    Customer Complaints

    78 complaints closed in last 3 years

    26 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers automotive engine and transmission remanufacturing, rebuilding and installation, auto repair and towing services.

    Business Details

    Location of This Business
    2840 Dormax St SW, Grandville, MI 49418-1121
    BBB File Opened:
    6/25/1992
    Years in Business:
    34
    Business Started:
    2/1/1990
    Business Incorporated:
    12/28/1990
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    • City of Grandville, Michigan License NO. BUS0306408

      State Of  Michigan Sales Tax License Account Number: 38-2909177

      Motor Vehicle Repair Facility Registration #F147411

    Type of Entity:
    Corporation
    Alternate Business Name
    • Accurate Automotive Engines, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Mr. Steve (Lanny) Hassell, Owner
    Contact Information

    Principal

    • Mr. Steve (Lanny) Hassell, Owner

    Customer Contact

    • Mr. Steve (Lanny) Hassell, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    78 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In October I ordered an engine from Accurate engines. It showed up late, upon arrival my mechanic had concerns while it sat there on the shipping pallet regarding craftsmanship. I then sent several emails including pictures annd CCd everyone in the company in my email thread, made several phone calls and got no response, at this point with storage fees accruing at the shop, they installed the engine and it failed at start up. Ive been trying since to let Accurate Engines do the right thing and send another and pay for install but at this point Im over $10,000 out of pocket and still nothing. Absolutely nothing/ Engine ordered 10/10/23 and todays date is 3/8/24. Accurate engines was paid directly $5,284 and it cost another $4,782.14 to have their bad engine installed
    Read More

    Customer Reviews

    23 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    KL K

    1 star

    04/08/2024

    I had to pick a star rating to submit my review, but unfortunately, they didn't have a zero star, as I would have selected zero (0)! Do not do business with this company! Run away as fast as you can! Their warranty is a joke. They say they use All Data for estimate of their warranty reimbursements, and All Data info is also inaccurate and a fraction of the time it takes to pull, send and replace an engine. And they only pay $55/hr,, if and when they pay at all. They said they use All Data for hours to replace, and didn't even honor their estimate - short pay, months after emailing with no response, voicemails with no response, mailbox full, and downright lies about "we'll cut the check this Saturday, and mail it on Monday". Check wasn't sent. Also, when I was able to reach the warranty department live, the person flat out lied to me, that "they just started two days ago", from the same person who said the same thing three months ago! I'd say horrible service, but NO service is a better description! No wonder their not BBB Accredited. I'm leaving zero (0) stars, as they shouldn't be allowed to operate as a business at all! No ethics, all lies, no response, no service. Again, run away and tell all of your friends that this is the worst company in the world! Angry doesn't even come close to how I feel about this company!!!!!

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