BBB Business Review

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BBB Accredited Business since 02/21/2006

Rapid Repair

(269) 344-7646View Additional Phone Numbers2328 Winters Dr, PortageMI 49002-1642 Send email to Rapid Repair

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Description

Rapid Repair specializes in iPhone repair, iPad repair, iPod repair & Zune repair. We have been in business for over 10 years serving West Michigan. We offer discounts to schools and corporate customers. Repair it, dont replace it!

BBB Accreditation

A BBB Accredited Business since 02/21/2006

BBB has determined that Rapid Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Rapid Repair's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service3
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Rapid Repair

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 12/20/2005Business started: 03/10/2003
Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Benjamin Levy (Member)
Number of Employees

15

Business Category

Electronic Equipment & Suppliers - Service & Repair, Cellular Telephone Service & Supplies, Cell Phone & Tablet Equipment, Supplies & Repair, Computers - Service & Repair

Products & Services

This company offers iPhone repair, iPad repair, iPod repair, Zune repair and Kindle repair. They offer same day repair services as well as tools and Otterbox cases.

Hours of Operation
Mon: 09:00 AM to 06:00 PMTue: 09:00 AM to 06:00 PMWed: 09:00 AM to 06:00 PMThu: 09:00 AM to 06:00 PMFri: 09:00 AM to 06:00 PM
Refund and Exchange Policy

90 day warranty on parts and labor.

Service Area

Kalamazoo Area

Alternate Business Names
Quick Tech, LLC

If you choose to do business with Rapid Repair, please let them know that you contacted BBB for a Business Review.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.