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          Byler Electric, Inc. has 1 locations, listed below.

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            Business ProfileforByler Electric, Inc.

            Electrician

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Byler Electric, Inc states they offer an electrician 

            Products & Services

            This company offers residetial, commercial, and industrial electrical services.

            Business Details

            BBB File Opened:
            9/21/2004
            Years in Business:
            23
            Business Started:
            1/1/2001
            Business Incorporated:
            1/22/2001
            Type of Entity:
            Corporation
            Contact Information

            Principal

            • Ms. Brenda Byler, President

            Customer Contact

            • Ms. Brenda Byler, President
            Additional Contact Information

            Fax Numbers

            • (269) 435-7812
              Primary Fax

            Industry Tip

            BBB Tip: Hiring an electrician

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            1 star

            11/23/2021

            On Monday, November 22, 2021, in response to an email and voice mail message I had left at the office of Byler Electric, I received a return call from Mr. Lee Salzman later that day. For unknown reasons, Mr. Salzman chose to verbally mistreat me in a very, very unprofessional manner. He suggested my request for an updated electrical quote to be absurd and a waste of his time, though my request was merely to clarify and if applicable, update a quote previously provided. I am uncertain why he chose to speak to me in the most disrespectful tone and manner. After informing Mr. Salzman that my contractor - a current licensed builder, had directed me to address the questions/clarification regarding his prior job estimate; He stated that my licensed building contractor must be a "quack", that he was seeing "red flags" regarding my project, and that he wanted to withdraw his prior bid dted 8/27/2021. The tone and manner of conversation hurled at me is my only issue. If Mr. Salzman had used a civil respectful, professional tone & words, to convey his decision to withdraw his prior bid, I would have respected his decision and moved on - no problem. The problem lies in the fact that Mr. Salzman chose to talk to me in a disrespectful, "bully" type tone. I kept my composure and my voice respectful. I thought - "How shocking", especially when this company is listed as having a positive rating on the BBB website. It is for that very reason that I thought it prudent to document Mr. Lee's degrading tone and conversation with me. I could only imagine that because my voice was that of an African American woman, that he chose to use words in verbal tones that were meant to be demeaning and insulting. I expect professionalism, especially from a company that has a positive BBB rating. Mr. Salzman's tone was exactly the opposite. I am documenting this grossly inappropriate behavior in hopes of giving notice, that this conduct was not/is not acceptable. I am thankful for the composure I maintained throughout his ranting and bullying type tone and words.

            Local BBB

            BBB in Western Michigan

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