Business ProfileforJP Sanderson Insulation, LLC

Back on Nov. 28, 2022, JP Sanderson and I agreed to have 3 hot spots (areas where heat was escaping) in the attic repaired so that the snow would no longer melt causing ice dam water damage. His crew came on Dec. 13, 2022 and treated the attic. There was a snow fall a couple of days later and not only did the hot spots remain (although the ones in front show signs of amelioration) but a new one now appeared. I called on 4 separate occasions, one of which was in response to his returned call. I called on 12/20/22 & 12/27/22. Each of those times I spoke with a woman who indicated she would relay the concerns. I received a returned call on 12/28/22 and he left a message. I returned his call upon receiving that message about a half hour later on 12/28/22. I heard nothing, so I call again on 1/11/23 and again, spoke with a woman who said she would let him know of my call. As of 1/14/23, I have heard nothing. The work did not correct the problem I had and in fact made it worse.I am in the process of contacting another business to do this work. I would have given him a chance to correct but his ignoring my calls makes that a futile attempt.Attached are copies of the contract, invoice and photos