BBB Charity Review
Yes | No
|Name:||Goodwill Industries of Greater Grand Rapids|
|Address:||3035 Prairie St SW |
|Grandville, MI 49418-2000|
|Report Issued Date:||October 9, 2013|
|Report Expiration Date:||October 16, 2015|
|Original Business Start Date:||October 1966|
|Principal:||Ms. Kathy Crosby, President & CEO|
|Customer Contact:||Ms. Kathy Crosby, President & CEO - (616) 532-4200|
|Incorporated:||October 1966, MI|
|Employees:||325 full time and 289 part time|
|Type of Business:||Charity - Local|
The stated purpose of the organization is to
This organization has been evaluated according to the 20 BBB Standards for Charity Accountability. This organization meets all those Standards and is a BBB Accredited Charity.
The organization states it offers a wide range of employment and training programs free of charge to assist those with disabilities and other barriers to employment.
For the year ended December 31, 2012, Goodwill Industries of Greater Grand Rapids's program expenses were:
The organization states it raises funds direct mail appeals and grants.
This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
According to Goodwill Industries of Greater Grand Rapids's IRS Form 990 for the year ended December 31, 2012:
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Report as of March 8, 2014 09:29
An organization may change its practices at any time without notice. Donors must decide for themselves the significance of any variation from BBB Standards, taking into account the relative importance of the practice in question in the context of the organization's total performance.
This report reflects the results of an evaluation of informational materials provided voluntarily by the organization. The report is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgement.
This report is not to be used for fund raising or promotional purposes.
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Western Michigan. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Goodwill Industries of Greater Grand Rapids is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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