This Business is not BBB Accredited
US Salon SupplyFind a Location
(616) 365-5790760 S Kalamazoo St, Paw Paw, MI 49079-1558
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US Salon Supply is not BBB Accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered US Salon Supply's rating include:
- 17 complaints filed against business
- Failure to respond to 3 complaints filed against business.
- 2 complaints filed against business that were not resolved.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||2|
|Problems with Product / Service||7|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||17|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on US Salon Supply
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Kaitlin Jaqua (Vice President)
Number of Employees
Beauty Supplies & Equipment
Products & Services
This company offers beauty supplies.
Hours of OperationMon: 08:30 AM to 05:00 PMTue: 08:30 AM to 05:00 PMWed: 08:30 AM to 05:00 PMThu: 08:30 AM to 05:00 PMFri: 08:30 AM to 05:00 PM
Refund and Exchange Policy
We will be happy to accept any item back for return up to 15 days from date of order for a Refund less a 20% restocking fee or 30 days from the date of order for a Store Credit without a restocking fee.. (except Furniture & Equipment Items - These are non-returnable) To qualify for a return, ALL items must be returned in their original condition, including the original packaging and containers, documentation, warranty cards, manuals, all accessories. Please note that we are not able to refund or credit for the original actual shipping charges on returns. Please contact us to receive a return authorization number prior to shipping your return item(s) out. Should you have any questions please call our customer support line. If no one answers please leave a detailed message and we will get back to you within 24 business hours.
If you choose to do business with US Salon Supply, please let them know that you contacted BBB for a Business Review.