BBB Accredited Business since 10/02/2013
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 10/02/2013
BBB has determined that Northpointe Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Accreditation applies to the West Michigan locations in Grand Rapids, Kalamazoo, Grand Haven and Holland, Michigan locations of Northpointe Bank.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Northpointe Bank's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Advertising / Sales Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Type of Entity
Incorporated: May 1998, MI
Contact InformationPrincipal: Mr. Leo Ditchcreek (Executive VP/COO)Mr. Charles A. Williams (President)
Number of Employees
Alternate Business NamesNorthpointe Bancshares, Inc.
Industry TipsBBBTips on Business Credit
BBBTips on Saving and Investing
BBBTips on SBA Loans
Beware of Predatory Practices in Home Mortgage Lending
Beware of Abusive Lending Practices
High Cost Payday Lenders Advertise Everywhere
Home Buyers: Protect Yourself from Predatory Lenders
Dont Get Taken to the Bank - Protect Your ATM and Debit Cards
If you choose to do business with Northpointe Bank, please let them know that you contacted BBB for a Business Review.