This Business is not BBB Accredited
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Flagstar Bank - ALL LOCATIONS is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Flagstar Bank - ALL LOCATIONS' rating include:
- 8 complaints filed against business
Factors that raised Flagstar Bank - ALL LOCATIONS' rating include:
- Length of time business has been operating.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||7|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Flagstar Bank - ALL LOCATIONS
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Contact InformationPrincipal: Mr. Sandro DiNello (CEO & President)Customer Contact: Amy Sternfels (Escalleted Complaint Manager)Mr. Kirt Latham (Executive Response Specialist)
Products & Services
This company offers full service banking.
This company offers mortgages.
This company offers banking and mortgage services.
This company offers banking services.
If you choose to do business with Flagstar Bank - ALL LOCATIONS, please let them know that you contacted BBB for a Business Review.