BBB Accredited Business since 11/07/2012
Car City Supercenter
Phone: (616) 249-2000
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||2|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Complaint Breakdown by ResolutionAbout Complaint Details
|05/29/2012||Advertising / Sales Issues|
|05/24/2012||Problems with Product / Service|
|01/16/2012||Problems with Product / Service|
|03/15/2013||Advertising / Sales Issues | Read Complaint Details|
Complaint Category: Advertisement misrepresented a service
Complaint: They advertise a vehicle for $39.00 down. Also they talk about financing.
Initial Business Response
Complaint Resolution: BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
Auto Dealers - Used Cars, Auto Repair & Service