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Find a Location

Sharpe has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sharpe

      1010 28th St SE Grand Rapids, MI 49508-1310

      BBB Accredited Business
    • Sharpe

      1030 28th St SE Grand Rapids, MI 49508-1310

      BBB Accredited Business

    Business ProfileforSharpe

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/24/1982

    Years in Business: 41

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Sharpe states they offer auto sales and repair 

    Business Details

    This is a multi-location business.

    Find a Location

    Sharpe has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sharpe

        1010 28th St SE Grand Rapids, MI 49508-1310

        BBB Accredited Business
      • Sharpe

        1030 28th St SE Grand Rapids, MI 49508-1310

        BBB Accredited Business
      Location of This Business
      1010 28th St SE, Grand Rapids, MI 49508-1310
      BBB File Opened:
      8/3/1982
      Years in Business:
      41
      Business Started:
      8/2/1982
      Business Incorporated:
      7/16/1982
      Accredited Since:
      8/24/1982
      Type of Entity:
      Corporation
      Alternate Business Name
      • Sharpe Buick, Inc.
      • Sharpe BMW
      • Jaguar Grand Rapids
      • Land Rover Grand Rapids
      • Sharpe Cars
      • MINI of Grand Rapids
      Hours of Operation

      Primary

      M:
      7:00 AM - 8:00 PM
      T:
      7:00 AM - 6:00 PM
      W:
      7:00 AM - 6:00 PM
      Th:
      7:00 AM - 6:00 PM
      F:
      7:00 AM - 6:00 PM
      Sa:
      9:00 AM - 3:00 PM
      Su:
      Closed
      Business Management
      • Mr. George Sharpe, President
      Contact Information

      Principal

      • Mr. George Sharpe, President

      Customer Contact

      • Mr. George Sharpe, President
      Additional Contact Information

      Fax Numbers

      • (616) 452-1101
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/09/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      I followed the correct process to procure a reimbursement for a part that was recalled by **********. I paid for the repairs on the spoiler for my ********************** and thereafter ********** issued a recall. The recall also notified me as a customer that if I had paid for the repairs that I would be reimbursed 100% of the cost. I submitted everything that was needed for the reimbursement to the *********** dealership on *********************, Michigan in the first week of July. I then set up courtesy reminders in my calendar and every 2 weeks I'll politely check up on the reimbursement update, that way I don't forget about it. I've been getting generic responses with not estimated time of completion. Today I got a message written in all CAPs which seems also though the person responding is agitated that I'm following up on a process. I really like ********** / *********** and I have for years. Service has been exceptional... until now. I expect better from such an organization.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Arlene R

      1 star

      09/09/2022

      This company doesnt care about its customers at all. They make you wait 3 plus weeks to get a loaner with your service. They supposedly fit my car , but when I left the dealership I smelled burnt rubber. I figured it was because they were sloppy and must of spilled oil on my exhaust. Well the smell kept getting worse, so I called them because my car is smoking under the hood. They couldnt get me in until the next week. Then I was driving it and I stopped at a light and my car was smoking under the hood really bad. I had to get it towed to Sharpe BMW. They dont have any loaner cars and they dont know when they can look at it. They caused the leak and I have to wait until they can look at it. They never returned my phone calls and I even left messages. They still havent returned my calls or messages. This is unacceptable and they rushed my car out of there to get their loaner back and couldnt of even checked to make sure what work they did was good. They jeopardize my life and they could care less. All they wanted was their money with poor workmanship. They dont care that they could of killed me if my car caught on fire. These type of businesses are what is ruining our country. They dont care who they hurt as long as they get their money. Im so upset by the way I have been treated. You cant trust anyone anymore.

      Local BBB

      BBB in Western Michigan

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