BBB Accredited Business since 07/01/1983
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A BBB Accredited Business since 07/01/1983
BBB has determined that Grand Buick Pontiac, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Grand Buick Pontiac, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||4|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Type of Entity
Incorporated: September 1955, MI
Contact InformationPrincipal: Mr. Harvey J Koning (President)Ms. Deb Kooy (Office Manager)
Number of Employees
Auto Dealers - New Cars, Auto Repair & Service, Auto Dealers - Used Cars
Alternate Business NamesGrand Buick, Inc.
Industry TipsBuying a New Car
Buying a Used Car
Dont Get Soaked Buying a Flood-damaged Vehicle
Dont Fall Victim to Enticing Auctions Ads for Cars!
Purchasing a Car Online
Spot Delivery Complaints are on the Rise
The Hail Season is Here
Know the Facts About Used Car Fraud Before You Buy
VIN Cloning Swindles Luxury Car Buyers
If you choose to do business with Grand Buick Pontiac, Inc., please let them know that you contacted BBB for a Business Review.