Consejos Para Empresas
07/22/2016
See why consumer reviews will give you the competitive edge you need to win more customers and how you can get more of them for your business.
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07/14/2016
As professionals it’s important to see the value of each customer, regardless of his or her disposition. Successful businesses are those who are committed to making their customers happy and putting the..
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07/07/2016
What you say, and how you say it, matters. Learn what it takes for you and your team to speak like champs.
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06/30/2016
Here's a clue. It's worth more than any product you sell. It has the power to drive your customer loyalty and advocacy through the roof...
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06/24/2016
What does it take to be successful in today's constantly changing marketplace? These 5 Accredited Businesses will tell you.
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06/17/2016
Good businesses know how to nurture and protect their greatest assets, their customers. Make them the focus of your mission statement, hiring and training practices, product design and delivery, and dai..
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06/08/2016
A bad review isn't bad...unless you ignore it. Learn how to track what's being said about you online and respond to your unhappy customers.
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06/01/2016
Are you struggling to find new customers? Check out our top 20 strategies for getting the quality leads you want to grow your business.
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05/02/2016
BBB has seen an uptick in directory scams (or “Yellow Pages scams”) aimed at small businesses. Reports to BBB Scam Tracker (bbb.org/scamtracker) have increased dramatically in recent weeks.
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04/25/2016
A customer with a problem may be angry or irrational. Don’t take it personally. Take control and be professional in all dealings with the public. Follow these steps to keep customers happy and keep them..
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