Clearwater, FL - Better Business Bureau Serving West Florida warns consumers that a familiar credit card scam conducted through text messaging has resurfaced according to concerned consumers.
In the past, consumers reported receiving suspicious text messages and it seems to have popped up again. Consumers contacting BBB today report receiving a text message from an unknown phone number claiming that their ATM credit card has been put on hold and instructed the consumer to call customer service at (205) 637-2281. A recording then instructs the caller to enter their 16-digit ATM credit card number, expiration date, CVV code (card security code) and PIN. Inquiries into the phone number find other consumers who report similar experiences and suspicions. BBB called this number and received a busy signal.
“If you receive an email or text message from an unknown source or if you are just not sure, it’s always best to call your bank or credit card company directly," said Karen Nalven, President of Better Business Bureau Serving West Florida.
BBB advises all consumers receiving unfamiliar text messages requesting personal information (aka "Smishing”) to disregard the warning and call your credit card company or bank directly. Other variations involve messages purportedly sent by major retailers claiming the recipient has won a prize and asking for personal information in response.
Tips for avoiding mobile phone scams: