Phishing Scam using BBB name and logo

December 07, 2011



BBB is NOT sending this Email!

Businesses and consumers across the country have received fraudulent phishing scam emails that appear to be sent from BBB.  These emails are being sent from various email addresses such as:  "", "", "", and "".  If you are receiving this email, do nothing!  This is a scam.  Do not click the link at the end of the email.

Please see below for contents of email:

"The Better Business Bureau has received the above-referenced complaint from one of your customers regarding their dealings with you.

The details of the consumer's concern are included on the reverse.

Please review this matter and advise us of your position.

As a neutral third party, the Better Business Bureau can help to resolve the matter. Often complaints are a result of misunderstandings a company wants to know about and correct.

We encourage you to use our ONLINE COMPLAINT system to respond this complaint.

The following URL (website address) below will take you directly to this complaint and you will be able to enter your response directly on our website:"   

Note that the link does not take you to  You should delete this email completely from your computer.  If you have clicked on links, opened attachments or replied to the email, delete the email and run a virus scan.