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NewSouth Window Solutions, LLC

(813) 626-6000View Additional Phone Numbers4901 Oak Fair Blvd, TampaFL 33610-5814http://www.newsouthwindow.comView Additional Web Addresses! There is an alert for this business !

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Description

NewSouth Window is a local window manufacturing and installation company. NewSouth makes windows specifically designed for the Florida climate, and offers a lifetime warranty.

BBB Accreditation

NewSouth Window Solutions, LLC is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered NewSouth Window Solutions, LLC's rating include:

  • 48 complaints filed against business
  • 4 complaints filed against business that were not resolved.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Customer Complaints SummaryRead complaint details

48 complaints closed with BBB in last 3 years | 40 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues9
Problems with Product / Service39
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 48

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints alleging failure to honor contractual obligations in a timely manner as well as delayed completion of service.

On May 23, 2014 BBB contacted this company requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints.

The company responded to BBB stating that the sudden spike in complaints is due to tremendous growth in the first four months of 2014. Additionally, the company stated that it planned to hire and train quality employees to better explain its process to all new customers.

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on NewSouth Window Solutions, LLC

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 03/08/2011Business started: 03/12/2010
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Hillsborough County Business Tax Receipt
601 E Kennedy Blvd 14th Fl
Tampa, FL33602-4156
(813) 635-5200
http://www.hillstax.org/occweb/default.asp

Department of Business & Professional Regulation
1940 N Monroe St
Tallahassee, FL32399-6506
(850) 487-1395
http://www.myfloridalicense.com/dbpr

Construction Industry Licensing Board
1940 N Monroe St
Tallahassee, FL32399-6506
(850) 487-1395
http://www.myfloridalicense.com/dbpr/

Pasco County Contractor's License
7530 Little Rd
New Port Richey, FL34654-5598
(727) 847-8009

Pinellas County Contractor's License
11701 Belcher Road
Clearwater, FL33755
(727) 536-4720

BBB records show a license number of 243133 for this company, issued by Hillsborough County Business Tax Receipt. Their web address is http://www.hillstax.org/occweb/default.asp.

Type: County Business Tax Receipt

BBB records show a license number of FRO4982 for this company, issued by Department of Business & Professional Regulation. Their web address is http://www.myfloridalicense.com/dbpr.

Type: State Construction Lic.

BBB records show a license number of SCC131149904 for this company, issued by Construction Industry Licensing Board. Their web address is http://www.myfloridalicense.com/dbpr/.

Type: Department of Business and Professional Regulation

BBB records show a license number of 021069 for this company, issued by Pasco County Contractor's License.

Type: County Construction Lic.

BBB records show a license number of CGC1516614 for this company, issued by Construction Industry Licensing Board. Their web address is http://www.myfloridalicense.com/dbpr/.

Type: Department of Business and Professional Regulation

BBB records show a license number of I-CRC1330822 for this company, issued by Pinellas County Contractor's License.

Type: County Construction Lic.

BBB records show a license number of I-CGC1516614 for this company, issued by Pinellas County Contractor's License.

Type: County Construction Lic.

BBB records show a license number of CRC1330822 for this company, issued by Construction Industry Licensing Board. Their web address is http://www.myfloridalicense.com/dbpr/.

Type: Department of Business and Professional Regulation

BBB records show a license number of 021899 for this company, issued by Pasco County Contractor's License.

Type: County Construction Lic.

Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Earl Rahn (President)Mr. Joseph V. Johnson Mr. Dan Ochstein (CEO/Manager)Ms. Amy Rahn (Marketing Director)
Business Category

Window Companies, Door Companies

Products & Services

This company manufactures windows and doors, and sells direct to consumers.

Alternate Business Names
NewSouth Window Solutions of Tampa Bay, LLC, NewSouth Window of Greater Tampa Bay, Doers Window Manufacturing, LLC

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.