BBB Logo

Better Business Bureau ®
Start With Trust®
In West Florida

BBB Business Review

Is this your Business?

BBB Accredited Business since 11/07/1996

Hoveround Corporation (Headquarters)

Find a Location

Phone: (800) 771-6565Fax: (800) 337-0424View Additional Phone Numbers6010 Cattleridge Dr, SarasotaFL 34232-6061

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 11/07/1996

BBB has determined that Hoveround Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Find a Location

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Hoveround Corporation's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 79 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

79 complaints closed with BBB in last 3 years | 41 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues11
Billing / Collection Issues14
Delivery Issues1
Guarantee / Warranty Issues2
Problems with Product / Service51
Total Closed Complaints 79

Additional Information

BBB file opened: 07/08/1994Business started: 04/27/1992

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Sarasota County Tax Collector - Business Tax
101 S Washington Blvd
Sarasota, FL34236-6940
(941) 861-8300

BBB records show a license number of 990010105039 for this company, issued by Sarasota County Tax Collector - Business Tax. Their web address is

Type: County Business Tax Receipt

Contact Information
Principal: Mr. Thomas E. Kruse (President & CEO)Customer Contact: Ms. Debra Silvers (VP of Corporate Compliance)Mr. Jeffrey Hilton (VP of Marketing)Mr. George Kruse (VP, CFO)Mr. Jim Kruse (VP of Technical Support & Field Operations)Mr. Jeff Moone (VP of Operations)Mr. Rick Mosholder (HR Director)Ms Lauri Summerville (VP of Client Services)
Business Category

Wheel Chair Suppliers, Medical Equipment Suppliers, Wheelchair Disability Transportation Companies, Wheel Chair Lifts Ramps Companies

Products & Services

This company is a manufacturer, distributor, and retailer of mobility products in the United States.


What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.