This Business is not BBB Accredited
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Mega Body Ultra, LLC is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Mega Body Ultra, LLC's rating include:
- Length of time business has been operating.
- 37 complaints filed against business
- 2 complaints filed against business that were not resolved.
- Failure to respond to one complaint filed against business.
- BBB does not have sufficient information to determine size of business. BBB evaluation of business is based on rating formula's smallest size classification.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Billing / Collection Issues||33|
|Problems with Product / Service||1|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||37|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning: unclear cancellation terms regarding the free trial offer and continued billing without customers knowledge. On August 22, 2014, the BBB sent a request to the business to address this pattern and what actions the business has taken to help eliminate the causes of complaints.
The business has indicated that they believe the complaints being filed are due to consumers not reading the "Terms and Conditions".
Contact InformationPrincipal: Ms. Amber Dillard (CSR)Ms. Mary A. Murray (President / Secretary)
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