This Business is not BBB Accredited
Universal Property Services
Phone: (813) 831-7741Fax: (813) 831-77413907 W Wisconsin Ave, Tampa, FL 33616-2421! There is an alert for this business !
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Universal Property Services is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Universal Property Services' rating include:
- Length of time business has been operating.
- Failure to respond to 4 complaints filed against business.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Problems with Product / Service||1|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Additional Complaint Information
BBB files indicate that the business has a pattern of complaints concerning misrepresentation in selling practices. Complaints filed by consumers state that they were contacting by the company and told that their timeshare was either sold or that the company had a buyer for their timeshare and all the consumer had to do was pay an upfront fee to close. Once this fee was paid the consumer has not heard from the business since.
On December 3, 2012, BBB contacted Universal Property Services, requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints. As of this date the business has not replied to this request.
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Florida Department of Agriculture & Consumer Services
Mayo Bldg Rm 217
Type of Entity
Contact InformationPrincipal: Mr Matthew J Burdick (CEO/Owner)Mr Bob Owens (President)
Vacation Time Shares, Marketing Consultants
Products & Services
This company offers marketing services for vacation properties.
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