This Business is not BBB Accredited
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On 12/10/2014 this company's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure to eliminate the underlying cause of complaints on file with the BBB.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Park Auto Mall's rating include:
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
- Failure to respond to one complaint filed against business.
Factors that raised Park Auto Mall's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||23|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||24|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints alleging service issues, specifically delays in paying off the customers' finance companies after trading in their vehicles.
On July 25, 2014 BBB contacted this company requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints.
The company has not responded to BBB as of this date.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Park Auto Mall
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Department of Motor Vehicles-Tallahassee
2900 Apalachee Pkwy # B441
Department of Agriculture & Consumer Services
2005 Apalachee Pkwy
BBB records show a license number of VI-1023365-1 for this company, issued by Department of Motor Vehicles-Tallahassee.Type: Dept of Motor Vehicles
BBB records show a license number of MV76144 for this company, issued by Department of Agriculture & Consumer Services.Type: Motor Vehicle Repair
Type of Entity
Incorporated: November 2008, FL
Business ManagementPrincipal: Mr. Patrick Robson (Chief Financial Officer)
Contact InformationMs. Cheryl Beatty (Comptroller)Mr. Paul McKendry (Manager)Mr. Fred J. Najjar (Owner)
Used Car Dealerships