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This Business is not BBB Accredited

Park Auto Mall

Phone: (727) 545-3100Fax: (727) 545-7321View Additional Phone Numbers8000 Park Blvd, Pinellas ParkFL 33781-3717http://www.parkautomall.comView Additional Web Addresses! There is an alert for this business !

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BBB Accreditation

On 12/10/2014 this company's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure to eliminate the underlying cause of complaints on file with the BBB.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Park Auto Mall's rating include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • Failure to respond to one complaint filed against business.

Factors that raised Park Auto Mall's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.

Customer Complaints SummaryRead complaint details

24 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Problems with Product / Service23
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 24

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints alleging service issues, specifically delays in paying off the customers' finance companies after trading in their vehicles.

On July 25, 2014 BBB contacted this company requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints.

The company has not responded to BBB as of this date.

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Park Auto Mall

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 04/25/2001Business started: 03/01/2000New Owner Date: 03/05/2009
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Motor Vehicles-Tallahassee
2900 Apalachee Pkwy # B441
Tallahassee, FL32399-6552
(850) 617-2000

Department of Agriculture & Consumer Services
2005 Apalachee Pkwy
Tallahassee, FL32399-6500
(800) 435-7352

BBB records show a license number of VI-1023365-1 for this company, issued by Department of Motor Vehicles-Tallahassee.

Type: Dept of Motor Vehicles

BBB records show a license number of MV76144 for this company, issued by Department of Agriculture & Consumer Services.

Type: Motor Vehicle Repair

Type of Entity

Corporation

Incorporated: November 2008, FL

Business Management
Principal: Mr. Patrick Robson (Chief Financial Officer)
Contact Information
Ms. Cheryl Beatty (Comptroller)Mr. Paul McKendry (Manager)Mr. Fred J. Najjar (Owner)
Business Category

Used Car Dealerships

Alternate Business Names
Najjar Auto Mall, Inc.

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.