They assured me that the car was completely checked out by them and a authorized GM dealer before offering the car for sale, and any repair needed was completed. I bought the car on internet taking their word for car having " minimal signs of wear" 45K miles. I paid $950.00 to truck freight the delivery to me. I was shocked when the car was delivered. I called them and told them about things that were wrong with car, the salesman told me he would have to get permission for me to get it repaired. The call never came, they just kept putting me off and telling me to get prices and they would get back to me. I could not wait forever so I started the process of trying to get the car fixed the cheapest way possible, getting used parts when possible. Here is to name a few things the car had, the wrong jack, it leaked oil from valve covers, oil sending unit, body trim paint was baked off trim, moon roof leak, visors were literally crumbling because heat baked the material, it was then found to have a cracked head gasket, this is when I sold the car. I lost $5,000.00 on the car and only drove it to different repair shops to get fixed. After over 5 calls I stopped talking to them on phone, they just kept saying they would talk to owner and get back to me. I wrote them a letter and enclosed some of the receipts. I now waited over 2 weeks without any written response. This is all due to their promise that the one owner car was well maintained and had minimal signs of wear.
Per our conversation today you will find the inspection report
We received from the local GM dealer that we did when we purchased
The car, we did the oil change and filter and replaced the compressor
Because the air condition did not blow cold air. We were not aware
Of all the items that the customer indicates that were wrong. As you
Can see in the attachment we give a 50/50 limited warranty on our cars
But we do want our customers to be happy. We are sorry that our sales
Man did not follow up to address the customers issues and of course any
Inconvenience the our customer had with the car he bought. We would like
The customer to be satisfied whether we are right or wrong. as long as it
Fair and reasonable.
Final Consumer Response
(The consumer indicated he/she DID NOT accept the response from the business.)
Yes, As long as the Dealer sends me the $3,000.00 ,the amount is less than the over $5000.00 I lost on this pile of junk. The title took 10 days to get to me after the car got to me.
This time please send the check overnight mail.
I wired transferred the dealer the money when I bought this pile of junk, I expect the same courtesy.
I will accept this once they agree.
Final Business Response
This is an unreasonable demand. The car was sold with a limited warranty 30 days or 1000 miles
Engine and transmission only 50/50 parts and labor at dealers choice repair shop. This is a used
13 year old used car that we had the dealer checked and found no issues with it. We are sorry
That the customer is un happy but we did nothing wrong morally, ethically or legally wrong.