BBB Business Review
BBB Accredited Business since 04/17/2009
USA Tree Service LLC
Phone: (352) 596-1333Fax: (352) 596-8421View Additional Phone Numbers3422 Shoal Line Blvd, Hernando Beach, FL 34607-3439kkettner@earthlink.netwww.usatreeservice.com
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BBB Accreditation
A BBB Accredited Business since 04/17/2009
BBB has determined that USA Tree Service LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised USA Tree Service LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 1 |
| Problems with Product / Service | 5 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 6 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Hernando County Contractor Licensing Div789 Providence Blvd
Brooksville, FL34601-3043
(352) 754-4050
BBB records show a license number of AAA0043860 for this company, issued by Hernando County Contractor Licensing Div.
Type: County Construction Lic.Type of Entity
Limited Liability Company
Contact Information
Primary Contact: Ms. Karen Kettner (Owner/Managing Member)Mr. James "Jim" Kettner (Owner/Managing Member)Business Category
Tree Services, Tree Pruning Companies, Tree and Stump Removal, Tractor Mowing
Products & Services
This company provides residential and commercial tree services including trimming, removal, and stump grinding.
Industry Tips
Lawn Care and Lawn Care ServicesLocationsX
1 Locations
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3422 Shoal Line Blvd
Hernando Beach, FL 34607-3439(352) 596-1333Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in West Florida. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*USA Tree Service LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.