BBB Accredited Business since 05/27/2009
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A BBB Accredited Business since 05/27/2009
BBB has determined that Firestone Tire & Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Firestone Tire & Service's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
These agencies may include:Department of Agriculture & Consumer Services
2005 Apalachee Pkwy
BBB records show a license number of MV62085 for this company, issued by Department of Agriculture & Consumer Services.Type: Motor Vehicle Repair
Contact InformationPrincipal: Mr. John O'Neil (Manager)Customer Contact: Mr. Don Duncan (District Manager) Consumer Affairs Mr. Chuck Craig (Assistant District Manager)Ms. Renee Edmunds (Administrative Assistant)Mr. David Humphress (District Manager)Mr. Michael Maragelis (Assistant District Manager)
Tire Dealers, Tire Manufacturers, Battery Repair Companies, Battery Supplies , Inspection Stations, Tire Repair Shops, Shock Absorber Suppliers, Mufflers Exhaust Systems Suppliers, Brake Shops, Auto Repair Services
Products & Services
According to information in BBB files this company operates a chain of more than 1,800 company-owned automotive tire and service stores throughout the United States.