BBB Business Review

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Craig Communications

Phone: (800) 306-3377Fax: (877) 310-275812755 74th Ave, SeminoleFL 33776-4112http://www.craigcommunications.net

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Description

This company buys and sells new and refurbished major brand telephone systems, telephones, and components.

BBB Accreditation

Craig Communications is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Craig Communications' rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Craig Communications

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 10/30/2013Business started: 08/23/1999Business started locally: 10/01/2013
Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. Richard F. "Rick" Craig (Owner)
Business Category

Telephone Equipment & Systems Supplies & Parts, VOIP (Voice Over Internet Protocol) Sales & Service, Telephone Communications Companies, Consultants - Telecommunication, Telecommunication Design, Telecommunication Companies

Products & Services

We buy and sell new and refurbished business telephone systems all over the nation. Mexico and Canada as well.

Hours of Operation
Mon: 09:00 AM to 05:00 PMTue: 09:00 AM to 05:00 PMWed: 09:00 AM to 05:00 PMThu: 09:00 AM to 05:00 PMFri: 09:00 AM to 05:00 PM
Refund and Exchange Policy

Craig Communications accepts most returns of refurbished and new phones and phone system components but excluding New Mitel phone equipment which is available by special order only and is NON Returnable/Refundable.

All equipment or components returned have a restocking fee of 20%. All cancelled orders from the time the order is processed has the same 20% restocking fee as well. All phones & components must be sent back to us within fifteen (15) calendar days from the day it was ordered. We will not accept ANY returns after (15)- calendar days. All products purchased from Craig Communications must be returned the same exact way they were received with all accessories, documentation and original packaging. You will not be refunded on merchandise we receive that is incomplete (missing accessories, paper work, packaging) or defective. All new NEC phone components and phones have a restocking fee of 35%.

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.