BBB Business Review
BBB Accredited Business since 09/19/2001
Elite Custom Pools & Spas, Inc.
Phone: (813) 671-3605Fax: (813) 671-3604View Additional Phone Numbers9405 Pine Ridge Ave, Riverview, FL 33578-5413elitecustompools@yahoo.comwww.elitecustompools.com
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BBB Accreditation
A BBB Accredited Business since 09/19/2001
BBB has determined that Elite Custom Pools & Spas, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Elite Custom Pools & Spas, Inc.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Construction Industry Licensing Board1940 N Monroe St
Tallahassee, FL32399-6506
(850) 487-1395
http://www.myfloridalicense.com/dbpr/
Hillsborough County Contractors License
5701 E Hillsborough Ave Ste 1140
Tampa, FL33610-5428
(813) 307-4561
BBB records show a license number of CPC056439 for this company, issued by Construction Industry Licensing Board. Their web address is http://www.myfloridalicense.com/dbpr/.
Type: Department of Business and Professional RegulationBBB records show a license number of QB0010233 for this company, issued by Construction Industry Licensing Board. Their web address is http://www.myfloridalicense.com/dbpr/.
Type: Department of Business and Professional RegulationBBB records show a license number of CPC056439 for this company, issued by Hillsborough County Contractors License.
Type: County Construction Lic.Type of Entity
Corporation
Incorporated: June 1998, FL
Contact Information
Primary Contact: Mr. Robert Smith (President/Owner)Mr. Marc Tuminello (License Holder)Business Category
Swimming Pool Contractors, Dealers, Design
Products & Services
This company builds custom designed swimming pools and spas, as well as installs custom deck finishes, pavers, acrylic and travertine, custom built waterfalls, custom designed screen enclosures, and complete pool renovations.
BBB Program Participation
Elite Custom Pools & Spas, Inc. participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.Industry Tips
In-Ground Swimming Pools Can Be a Major InvestmentLocationsX
1 Locations
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9405 Pine Ridge Ave
Riverview, FL 33578-5413(813) 671-3605Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in West Florida. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Elite Custom Pools & Spas, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Swimming Pool Contractors, Dealers, Design
In-Ground Swimming Pools Can Be a Major InvestmentWhat is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.