BBB Business Review

Is this your Business?

BBB Accredited Business since 07/03/1990

Spa Manufacturers, Inc.

Phone: (727) 530-9493Fax: (727) 539-8151View Additional Phone Numbers6060 Ulmerton Rd, ClearwaterFL 33760-3944FacebookTwitter

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BBB Accreditation

A BBB Accredited Business since 07/03/1990

BBB has determined that Spa Manufacturers, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Spa Manufacturers, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 10 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

10 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues2
Problems with Product / Service8
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 10

Additional Complaint Information

BBB recommends that if you have any complaints or concerns, please contact the General Manager, Karla Swanson, at swankss13@yahoo.com or (813) 545-3175 prior to contacting BBB.

Customer Reviews Summary Read customer reviews

11 Customer Reviews Customer Reviews on Spa Manufacturers, Inc.

Customer Experience Total Customer Reviews
Positive Experience 10
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 11 Customer Reviews

Additional Information

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BBB file opened: 02/26/1987Business started: 01/01/1980
Type of Entity

Corporation

Incorporated: June 1983, FL

Contact Information
Principal: Mr. Robert Magray (President)Customer Contact: Ms. Karla Swanson (General Manager)Ms. Cynthia Magray (Vice President)Ms. Sara Mello (Manager)Ms. Megan Stevenson
Business Category

Spas & Hot Tubs - Rental - Wholesale, Mfg.., Swim Spas, Spa Hot Tub Part Suppliers, Spa Hot Tub Repair Services, Spas & Hot Tubs - Dealers

Products & Services

This company offers the manufacture of hot tubs, parts & service, replacement covers, & spa moves.

Alternate Business Names
Spa Manufacture, Inc., Spa Manufacturers

Customer Review Rating plus BBB Rating Summary

Spa Manufacturers, Inc. has received 4.9 out of 5 stars based on 11 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.