This Business is not BBB Accredited
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Shutters & Blinds Manufacturing is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
This business has no rating because it is out of business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||8|
|Billing / Collection Issues||2|
|Problems with Product / Service||56|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||140|
Additional Complaint Information
BBB has received a pattern of complaints from customers involving delivery issues alleging that orders are not received within the timeframe given in the businesses contract.
In March 2014, BBB contacted Shutters & Blinds Manufacturing requesting information as to why the business believes the customers are filing the complaints and what actions the business has taken to help eliminate the cause of complaints.
Shutters & Blinds Manufacturing believes that the delays are caused because they use materials from around the world and most of the products are imported from Europe, South America and the Pacific Rim. The business stated that often, the containers that include its products are stopped by Homeland Security for inspection and many times are held for days and sometimes weeks before they are released causing a delay that cannot be controlled. The business has also stated that its contracts use terms such as "approximate" and the dates given to the customers for delivery are approximate and subject to delays beyond their control.
Since the initial inquiry from BBB, the business has failed to eliminate the cause of these complaints.
Customer Reviews Summary Read customer reviews
5 Customer Reviews Customer Reviews on Shutters & Blinds Manufacturing
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Incorporated: September 2008, FL
Contact InformationPrincipal: Mr. John Linneman (Owner / President)Ms. Candida Dorman (Office Manager)Ms. Kim Linneman Mr. Edwin Sweet (Sales)
Shutter Suppliers, Window Shades Suppliers, Blinds Suppliers, Manufacturers Producers