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Shivel Enterprises, LLC

Phone: (813) 924-1606

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
07/02/2015Problems with Product / Service | Read Complaint Details
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Complaint
failure after 1 yr to complete renovation. Open permits. Always hear why not done...product failure not taken care of. Unresolved construction issues
Fred S. started renovations last yr 2/07/14 estimate # ***** Numerous permit issues delayed start. Each subcontractor that was sent out either ruined other subs work or never finish their work according to plan. Warranty for PGT doors is not being accepted we are told by Mr. S. Less than 1 yr after install 2 of 4 doors failed. Porch was installed incorrectly and other vendors who were sent out by Shivel attested to that fact. Work is still not completed and we are left with a mess with screen doors that do not fit track or match glass doors.Ceiling fan has never been installed. Porch can fall down with slight wind per vendor selected to come out here by Shivel. Want work completed, now no more excuses and all work done properly. Final payment will not be made and I believe due to this extrodinary situation adjustments to balance should be made as Shivel's lack of control over his subs, and poor choices of subs has left me with over a yr of poor health, embarrassment, and grief.

Desired Settlement
want work completed according to plan and code. Want PGT doors replaced according to warranty. Want proper screen doors added/with track and slab pour according to manufacutuer rep who came to see job. Want ceiling fan installed, properly installed and want credit on balance for all the hassle and aggravation we have endured.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.