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          PostcardMania has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • PostcardMania

              2145 Sunnydale Blvd Bldg 102 Clearwater, FL 33765-1294

              BBB Accredited Business

            Business ProfileforPostcardMania

            Postcard
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.78/5stars

            Average of 36 Customer Reviews

            Customer Complaints

            18 complaints closed in last 3 years

            5 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/9/2010

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            PostcardMania is a full service postcard direct mail marketing company offering graphic design, printing, mailing list acquisition, mailing services and free marketing advice. They have expanded services to offer business owners integrated campaigns that bundle direct mail postcards with coordinated online ads, social media ads and tracking services into one campaign.

            Products & Services

            Marketing planning / Direct mail postcards / Printing services / Graphic design / Mailing list acquisition / Mailing services/addressing / Google advertising management / Facebook advertising management / Email marketing / Website design and development / Variable data printing / New mover marketing / Birthday mailer marketing

            Business Details

            BBB File Opened:
            4/14/1998
            Years in Business:
            26
            Business Started:
            5/1/1997
            Business Incorporated:
            5/5/1997
            Accredited Since:
            9/9/2010
            Type of Entity:
            Corporation
            Alternate Business Name
            • Joy Rockwell Enterprises, Inc.
            Hours of Operation

            Primary

            M:
            9:00 AM - 6:00 PM
            T:
            9:00 AM - 6:00 PM
            W:
            9:00 AM - 6:00 PM
            Th:
            9:00 AM - 6:00 PM
            F:
            9:00 AM - 6:00 PM
            Business Management
            • Ms. Joy Gendusa, Founder/Director
            Contact Information

            Principal

            • Ms. Joy Gendusa, Founder/Director

            Customer Contact

            • Ms. Joy Gendusa, Founder/Director
            • Ms. Melissa Bradshaw, Vice President of Operations
            • Ms. Marilyn Shepard, Assistant
            • Mr. Mike Gerhart, Manager
            Additional Contact Information

            Fax Numbers

            • (727) 442-5130
              Primary Fax

            Phone Numbers

            Customer Complaints

            18 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/05/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Paid for ***** postcard design and printing $652.50 on 04-28-23 and postage $399.64 on 11-28-23 after they took so long to get the design like I had to design because they did not provide professional design. I told the "salesman" that I had just been ripped off and cheated by ******* nearly $3,000 for website design and SEO services - and all he cared about was upselling me and selling me more things. For instance he immediately started emailig that my website was not good and they would design one for some $300 or $400 more. I told him no way, but he kept emailing trying to sell me more or upselling me. Now we get the postage finally paid and around Christmas time, I get the one sample postcard they mailed out to ***** massage therapy practitioners and it is the small postcard NOT the big one they did bait and switch! This company mails samples and advertisement solicitations always using their large postcard - so one believes this is their Nitch! When I complained, they told me no refund but pay another $300 or $400 and we will mail ***** large postcards for you! Now why would I pay them anything else when they did a BAIT AND SWITCH , took so long to get the postcard designed and hit the mailbox at the worse time of year when people are busy with the holidays and travel!
            Read More

            Customer Reviews

            36 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michelle H

            03/04/2024

            PostcardMania's customer success team is awesome, so I am giving the company 5 stars, even though their sales personnel and tactics earned negative marks in my opinion. Dyanni from the Postcard Mania success team was a delight. She was professional and did a great job ensuring that I maximized my company's new direct mail campaign. If you can get past the ridiculous and antiquated attempts at creating urgency... You'll be delighted with the implementation team.

            PostcardMania Response

            03/05/2024

            Thank you for the 5-Stars! We appreciate your honest feedback and will be discussing this further to see how we can make improvements to our process. Glad to see our Campaign Coordinators won you over, we hope to continue helping you grow your business!

            Local BBB

            BBB of West Florida

            BBB Reports On

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