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BBB Accredited Business since 01/22/2001

Roto-Rooter Plumbing & Drain Services

(813) 980-6000View Additional Phone Numbers5020 Tampa West Blvd, TampaFL 33634-2412View Additional Web AddressesFacebookTwitterGoogle+

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BBB Accreditation

A BBB Accredited Business since 01/22/2001

BBB has determined that Roto-Rooter Plumbing & Drain Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Roto-Rooter Plumbing & Drain Services' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 8 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

8 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Billing / Collection Issues2
Problems with Product / Service3
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 8

Additional Complaint Information

The company has worked and continues to work with the BBB in an effort to reduce its number of complaints. BBB recommends that if you have any complaints or concerns, please contact Tim Horwath, General Manager at (813) 887-4313 ext 23939 or tim.horwath@rrsc.com prior to contacting BBB.

Additional Information

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BBB file opened: 02/26/1999Business started: 06/29/1936
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Hillsborough County Business Tax Receipt
601 E Kennedy Blvd 14th Fl
Tampa, FL33602-4156
(813) 635-5200
http://www.hillstax.org/occweb/default.asp

Construction Industry Licensing Board
1940 N Monroe St
Tallahassee, FL32399-6506
(850) 487-1395
http://www.myfloridalicense.com/dbpr/

Hillsborough County Contractors License
5701 E Hillsborough Ave Ste 1140
Tampa, FL33610-5428
(813) 272-5600

BBB records show a license number of 15948 for this company, issued by Hillsborough County Business Tax Receipt. Their web address is http://www.hillstax.org/occweb/default.asp.

Type: County Business Tax Receipt

BBB records show a license number of CFC1428143 for this company, issued by Construction Industry Licensing Board. Their web address is http://www.myfloridalicense.com/dbpr/.

Type: Department of Business and Professional Regulation

BBB records show a license number of CFC1428143 for this company, issued by Hillsborough County Contractors License.

Type: County Construction Lic.

Contact Information
Principal: Mr. Tim Horwath (General Manager)Mr. Robert M. Mason (License Holder)
Business Category

Plumbers

Products & Services

This company offers drain cleaning, plumbing, video camera inspections, repair and replacement of main sewer lines, industrial vaccon, septic tank pumping, drainfield installation and replacement, high velocity water jetting, excavation service, and trenchless sewer replacement.

Alternate Business Names
Roto Rooter Services Corporation
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