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Find a Location

Air Animal Pet Movers has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAir Animal Pet Movers

    Pet Transport
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    Air Animal Pet Movers advises that they are the recent victim of an internet impostor and warns that internet thieves copy legitimate websites and lure people into purchasing puppies, kittens and other pets. These impostors steal business identities and misrepresent themselves as Air Animal Pet Movers and other legitimate pet transporters. Air Animal is an IATA air cargo agency which moves pets for relocating families across the U.S. and around the world. Air Animal DOES NOT do business with people selling animals. Impostors want you to use Western Union or Money Gram to wire transfer money. After the money is wired, you cannot get it back. For more information, the business has provided the following link: www.airanimal.com/dontbefooled.cfm

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/27/2007

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company provides 3rd party pet moving service for relocating pet owners throughout the world.

    Business Details

    This is a multi-location business.

    Find a Location

    Air Animal Pet Movers has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4120 W Cypress St, Tampa, FL 33607-2337
      BBB File Opened:
      8/1/2002
      Years in Business:
      47
      Business Started:
      3/1/1977
      Business Incorporated:
      9/29/1977
      Accredited Since:
      9/27/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of VM670 for this business, issued by Veterinary Medicine, Board of. The expiration date of this license is 5/31/2024.

      These agencies may include:

      Veterinary Medicine, Board of

      Complaint Section 1940 N Monroe St

      Tallahassee FL 32399

      (850) 487-1395

      https://www.state.fl.us/dbpr

      BBB records show a license number of VE856 for this business, issued by Veterinary Medicine, Board of. The expiration date of this license is 8/31/2028.

      These agencies may include:

      Veterinary Medicine, Board of

      Complaint Section 1940 N Monroe St

      Tallahassee FL 32399

      (850) 487-1395

      https://www.state.fl.us/dbpr

      Type of Entity:
      Corporation
      Alternate Business Name
      • Air Animal, Inc.
      Business Management
      • Dr. Walter Woolf, President
      • Ms. Linda A. Fries, Secretary
      • Ms. Cory Robinette, Vice President of Sales
      • Ms. Lori Ryan, Vice President of Finance
      • Ms. Lindsay Kelly, Vice President of Operations
      Contact Information

      Principal

      • Dr. Walter Woolf, President

      Customer Contact

      • Dr. Walter Woolf, President
      • Ms. Linda A. Fries, Secretary
      • Ms. Cory Robinette, Vice President of Sales
      • Ms. Lori Ryan, Vice President of Finance
      • Ms. Lindsay Kelly, Vice President of Operations
      Additional Contact Information

      Fax Numbers

      • (813) 874-6722
        Primary Fax
      • (877) 874-6799
        Other Fax

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/07/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      - Date of transaction: $3,567.50 on 1/6/2024 and $2,067.50on 2/26/2024 - Business committed to provide to me pet relocation services from ***** to *******, Japan. - I was originally quoted for 2 dogs, however, 1 of my dogs ran away and we were unable to find her, most likely passed away. The company did not update my estimate/quote after I notified them we would only be relocating 1 dog instead of 2. Company threatened to not let my dog fly when I asked for an itemized invoice or updated quote. Company threatened to not let my dog fly if I did not pay. Pet move manager said the dog that died was smaller so only cost $1,500, but again at no point did she update the quote or show me any kind of itemized invoice of what I was actually paying with the additional $2,000. - Business did not try to resolve the problem. I even reached out to other pet move managers and received no response. - Quote number: AAIQ83250 - Does not involve advertising. - Company does not have customer service email or means of contact. - I am active duty military and required to report to my new duty station by a certain date, which is why I used a pet relocation company in the first place.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of West Florida

      BBB Reports On

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