Business ProfileforRoger Dean Chevrolet

On 6/9/23 I took my car in to ********************* Chevrolet because it was over heating, they called me the same day and stated that the water pump need to be replaced, I gave them the ok to replace and check the Airbag light it would be ******** and that would fix the problem. Picked car up on 6/12/23 around 4pm drove home and parked car. 6am 6/13/23 began to drive to work drive about 10 miles and car began to overheat again, called the service **** they told me to have it towed in. I arrived at dealer with car. Service Advisor said they didnt burp the car. I proceeded to go to work they stated they call me with findings and resolve. No one called I called over 10 times only to speak to no one and leave messages. 6/14/23 around 8am finally spoke with Service Advisor he stated that I needed a hose that would now cost ******. He would comp tow fee and I pay the difference. Waited for call back and no one called. After exhausting calls and messages they called me to say that now the car isnt starting. The Service Manager, and Advisor both stated that my vehicle is old and its a 2015 by the way. They argued with me and yelled because I wanted an explanation as to why none of this was ever mentioned on initial diagnostic? They claim to have replace hose. I picked car up on 6/15 I paid ****** picked vehicle up drive home less than 3 miles car is now overheating and leaking a fluid. I am now left with a vehicle and out of *******. I have called to ask for a refund, or ************* my vehicle correctly no one will answer my call. Help please this is unjustifiable.