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Find a Location

Jim Browne Chevrolet Buick GMC of Dade City has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforJim Browne Chevrolet Buick GMC of Dade City

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Jim Browne Chevrolet Buick GMC of Dade City has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      10741 US Highway 301, Dade City, FL 33525-1885
      BBB File Opened:
      4/18/2000
      Years in Business:
      33
      Business Started:
      7/1/1990
      Date of New Ownership:
      9/29/2009
      Business Incorporated:
      9/29/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of MV79958 for this business, issued by Florida Department of Agriculture & Consumer Services

      These agencies may include:

      Florida Department of Agriculture & Consumer Services

      2005 Apalachee Pkwy

      Tallahassee FL 32399

      (800) 435-7352

      https://www.fdacs.gov

      BBB records show a license number of VF-1024758-1 for this business, issued by Department of Motor Vehicles-Tallahassee

      These agencies may include:

      Department of Motor Vehicles-Tallahassee

      2900 Apalachee Pkwy # B441

      Tallahassee FL 32399

      (850) 617-2000

      Type of Entity:
      Corporation
      Alternate Business Name
      • Dade City Chevrolet, Inc.
      Business Management
      • Mr. James Thomas, President
      • Mr. James Browne, Director
      Contact Information

      Principal

      • Mr. Sam Rhineberger, General Manager

      Customer Contact

      • Mr. James Thomas, President
      • Mr. James Browne, Director
      • Mr. Sam Rhineberger, General Manager
      • Ms. Sue Mudge, Comptroller

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/25/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased my car from Jim Browne Chrysler in 2020, I have had it to the shop 5 times for the same noise. I took it to the Chrysler Dealer 2 times they replaced one bearing on each side still have the same noise. I thought maybe the Chevrolet dealer may be able to fix it since it is considered a Chevy. I have it to them 3 times and still have the noise only now my steering wheel is crooked and the tries I put on in AUG ( brand new) are so worn on the front that they are bald on the inside and it is a hazard to drive, yet I am still driving it because I have no choice. My brakes are wearing they also put front brakes and I am pretty sure the master cylinder or brake booster is going and I told them the alignment was not right they reset an appt. but they canceled on me saying their mechanic would not have enough time to redo the alignment that my service contract paid for and was not properly, in three hours, as I was supposed to drop my car off at 3 and they are open until 6pm. So I continue to drive an unsafe car I sent a complaint in on a survey the service manager sent a reply for me to contact them that was 3 weeks ago and I have not heard a word from him. I seriously feel as though they were waiting on my service contract to run out because I am pretty sure the rack and pinion is the cause of this mess but they refuse to check it,
      Read More

      Customer Reviews

      4 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      K. K.

      1 star

      10/11/2023

      *** ****** Chevrolet worked on my son’s car transmission took over a month to fix and would work on other cars while his car sat there. Then after it came back within a week the engine started acting up and now it needs work my son was told it was transmission and *** ****** says it’s the engine and trying to charge 400.00 dollars for towing that we did not have done or approved.

      Jim Browne Chevrolet Buick GMC of Dade City Response

      10/20/2023

      Service director Joe H confirms that the vehicle was delivered to our repair facility without an appointment on August 24 by TLC Transmissions and Auto Repair.

      We ordered a replacement transmission and, once all necessary parts were on hand, adjusted our technicians’ schedule to complete the repair in as timely a manner as possible.

      The replacement transmission carries a full parts and labor warranty.

      Approximately two weeks after delivery, the vehicle was returned with a shifting concern.

      Upon inspection, our technicians determined that its throttle body boot had begun splitting apart, allowing abnormal air intake into the engine and creating an imbalance between air and fuel.

      We contacted the owner’s extended warranty company in an effort to obtain approval to complete the repair, but were informed it would not be covered under the terms of his contract.

      The customer was informed that repair and towing costs, totaling $477.24, would be his responsibility as the condition was unrelated to the previous transmission repair, and that further repairs may be required once the throttle body boot was addressed.

      Customer Response

      10/20/2023

      I was told by ***** that it is codes coming up for the transmission and NOT the air intake valve and when I spoke to Aamco again they once AGAIN said it is the transmission and not the air intake to put the parts in and SHOW them its the transmission. *************** attorney about this issue I feel I shouldnt have to pay for work to be done they may or MAY NOT fix the problem.

      Local BBB

      BBB of West Florida

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