Business ProfileforGermain Toyota of Naples

My son purchased a vehicle in late September/October 2023 from this dealership. ****** confirmed that the car had been inspected and noted one, just one, modification. To be clear, this single modification that was made would not interfere with the mechanical workings, (i.e. engine, drive train, etc.). The dealership even sold a warranty to my son to cover the car. We did not speak to the warranty company so none of the information for the vehicle came from us, it came from the dealership. After 5 months, the car is now sitting in a shop waiting for a new engine. Apparently, there had been MULTIPLE modifications done to this vehicle that were never disclosed to my son and obviously the dealership did not disclose this to the warranty company as they would have never agreed to cover the car at the time of sale. The engine is destroyed due to one of the modifications being that a mix of gas was to be used. My son used premium gas since he was never made aware of this modification. He is now continuing to pay for a car that he is unable to drive and also has a worthless warranty as they will not cover repairs if modifications have been made to the car. He has reached out multiple times and spoke with one of the used car ******************************, who was nice enough but simply said the dealership isn't willing to help. We then spoke with another manager, *****, who was incredibly rude, sarcastic and unprofessional. Our first call to ******* was met with them saying they weren't sure if they were aware of the modifications, but ***** insisted that we were told about the modifications which is a lie. If they did know about the modifications and told us (again a lie), why did they not disclose them to the warranty company as well? This was deceptive at the very least and possibly fraudulent. The repairs should be covered by the dealership considering the damage was only caused due to us not knowing the true condition of the vehicle.