BBB Accredited Business since 08/27/2013
Phone: (727) 815-9611Fax: (727) 843-0881View Additional Phone Numbers5819 US Highway 19, New Port Richey, FL 34652-2935
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This company offers new and pre-owned automobile sales and service.
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A BBB Accredited Business since 08/27/2013
BBB has determined that Friendly Kia meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Friendly Kia's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 7 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||2|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Friendly Kia
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|08/19/2014||Advertising / Sales Issues | Read Complaint Details|
|01/28/2014||Problems with Product / Service | Read Complaint Details|
|10/26/2012||Billing / Collection Issues|
|09/04/2012||Guarantee / Warranty Issues|
|02/07/2012||Advertising / Sales Issues|
|05/16/2012||Guarantee / Warranty Issues|
|02/07/2012||Problems with Product / Service|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Florida Department of Agriculture & Consumer Services
Mayo Bldg Rm 217
Department of Motor Vehicles-Tallahassee
2900 Apalachee Pkwy # B441
Pasco County Business Tax Receipt
7530 Little Rd
New Port Richey, FL34654-5598
BBB records show a license number of MV36667 for this company, issued by Florida Department of Agriculture & Consumer Services. Their web address is http://www.800helpfla.com.Type: Motor Vehicle Repair
BBB records show a license number of VF-1002137-1 for this company, issued by Department of Motor Vehicles-Tallahassee.Type: Dept of Motor Vehicles
BBB records show a license number of 029715 for this company, issued by Pasco County Business Tax Receipt. Their web address is http://www.pascotaxes.com.Type: County Business Tax Receipt
BBB records show a license number of 077918 for this company, issued by Pasco County Business Tax Receipt. Their web address is http://www.pascotaxes.com.Type: County Business Tax Receipt
Contact InformationPrincipal: Mr. John P. Gilliss (President)
New Car Dealerships, Auto Repair Services, Used Car Dealerships
Alternate Business NamesFriendly Kia and Isuzu, Gilliss & Gilliss, Inc.
Map & Directions
Map & Directions
Address for Friendly Kia
5819 US Highway 19
New Port Richey, FL 34652-2935