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          Brandon Honda has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforBrandon Honda

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.38/5stars

            Average of 26 Customer Reviews

            Customer Complaints

            75 complaints closed in last 3 years

            32 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/1/1993

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            12/7/1992
            Years in Business:
            31
            Business Started:
            12/2/1992
            Business Incorporated:
            9/8/2010
            Accredited Since:
            6/1/1993
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of VF-1041077-1 for this business, issued by Department of Motor Vehicles-Tallahassee. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Department of Motor Vehicles-Tallahassee

            2900 Apalachee Pkwy # B441

            Tallahassee FL 32399

            (850) 617-2000

            BBB records show a license number of MV84610 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 9/30/2024.

            These agencies may include:

            Florida Department of Agriculture & Consumer Services

            2005 Apalachee Pkwy

            Tallahassee FL 32399

            (800) 435-7352

            https://www.fdacs.gov

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Brandon Automotive Management, LLC
            Hours of Operation

            Primary

            M:
            9:00 AM - 9:00 PM
            T:
            9:00 AM - 9:00 PM
            W:
            9:00 AM - 9:00 PM
            Th:
            9:00 AM - 9:00 PM
            F:
            9:00 AM - 9:00 PM
            Sa:
            9:00 AM - 9:00 PM
            Su:
            10:00 AM - 6:00 PM
            Business Management
            • Mr. Larry Morgan, President
            Contact Information

            Principal

            • Mr. Larry Morgan, President

            Customer Contact

            • Mr. Larry Morgan, President
            • Mr. Sam Raabe, General Manager
            • Ms. Jacqueline Beddow
            Additional Contact Information

            Fax Numbers

            • (813) 664-9810
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            75 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/14/2024

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Resolved
            Purchased new vehicle on January 1st 2024 with three additional pre-paid maintenance and warranties. The pre-paid maintenance and warranties are refundable after purchase as per the terms of the purchase. We submitted the paperwork to have the pre-paid maintenance and warranties refunded on January 11th to ************. They have confirmed that it was received and told it was up to the dealership to refund the money. Have made repeated inquires as to the status of the refund with Brandon Honda but have been unable to get a proper status or update on the refund.
            Read More

            Customer Reviews

            26 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            James S

            1 star

            03/07/2024

            They are untrustworthy. Nothing but deception and lies. I bought a new 2024 Honda Civic Hatchback Sport on Feb 28, 2024. The sales person was Carla *******. She mentioned to me that she is the daughter of a manager at Brandon Honda. The Finance guy, Sharief ******, asked me to verify my personal information on the paperwork. I told him that the email address showing was not my email address. He said, it's something made up so that I won't get spam. He said he'll change it back afterwards. The next day I emailed him asking more about the fake email address on the paperwork. It had my full name including middle initial and the last 4 digits of my phone number. He said no email was created. I proved to him that the fake email was indeed a real email account because it asks for a password when you try to sign into it. The sign-in page will give you an error message if the email is not valid. Then, the sales manager, Mike *******, tried to tell me that the fake email was actually a real email that belonged to someone else, but somehow, mysteriously, got merged into my record. I finally got a response from the GM, Sam *****, that he spoke to his staff and it was a stupid move on their part. He said the reason this happened is that they were concerned about my experience. If it happens again, there would be severe discipline, possibly even termination. I sent another email to Sam ***** showing him a chat transcript with Microsoft/Outlook support proving that the fake email was created on Feb 28, 2024, the same day I was at Brandon Honda buying a car. He never responded to that email. I resent it and still no response. I'm guessing the fake email was created so that I wouldn't be able to leave a review with Honda Corporate. I can't help thinking that maybe this fake email was created for fraud, identity theft, or maybe someone will apply for loans with this fake email and my personal information. Buyer Beware! This can't just be about ratings.

            Local BBB

            BBB of West Florida

            BBB Reports On

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