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Auto Haus, Inc

Phone: (239) 261-3600

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
03/11/2016Problems with Product / Service | Read Complaint Details
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Complaint
Advertised a 2000 Mercedes CLK430 as being in excellent condition and it ended up costing me 10,000 in repairs.
I have the service records and the ad that they used to sell the car. Ended up having the car shipped to minneapolis from naples florida, to get the car interior was destroyed and car needed 10,000 in repairs. car was un repairable so had to get rid of it. After several attempts to work out with the dealership, the owner finally reached out to me on yelp and basically told me to go screw myself.

Desired Settlement
Money back....ALL of it!!!!!!!!!!!!!!

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.