BBB Business Review
BBB Accredited Business since 08/27/2009
Werner Donaldson Moving Services, Inc.
Find a LocationPhone: (813) 228-7481Fax: (813) 228-9100View Additional Phone Numbers3906 E 21st Ave, Tampa, FL 33605-2306bbb@wedomoving.comView Additional Email Addresseswww.wedomoving.comView Additional Web Addresses
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BBB Accreditation
A BBB Accredited Business since 08/27/2009
BBB has determined that Werner Donaldson Moving Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Werner Donaldson Moving Services, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 7 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Guarantee / Warranty Issues | 1 |
| Problems with Product / Service | 6 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Total Closed Complaints | 7 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Hillsborough County Business Tax Receipt601 E Kennedy Blvd 14th Fl
Tampa, FL33602-4156
(813) 635-5200
http://www.hillsboroughcounty.org/sbic/regulation/hillsborough.cfm
Department of Agriculture & Consumer Services
2005 Apalachee Pkwy
Tallahassee, FL32399-6500
(800) 435-7352
Department of Transportation-Movers
Tallahassee, FL
(850) 414-4100
http://www.fhwa.dot.gov
BBB records show a license number of 22596 for this company, issued by Hillsborough County Business Tax Receipt. Their web address is http://www.hillsboroughcounty.org/sbic/regulation/hillsborough.cfm.
Type: Business Tax ReceiptBBB records show a license number of IM233 for this company, issued by Department of Agriculture & Consumer Services.
Type: Intrastate MoverBBB records show a license number of USDOT76235 for this company, issued by Department of Transportation-Movers. Their web address is http://www.fhwa.dot.gov.
Type: Department of TransportationBBB records show a license number of MC15735 for this company, issued by Department of Transportation-Movers. Their web address is http://www.fhwa.dot.gov.
Type: Department of TransportationType of Entity
Corporation
Incorporated: March 1984, FL
Contact Information
Primary Contact: Mr. Kenneth J. Seibert (President)Complaint Contact: Ms. Cindy Dixon (Coordinator)Mr. Thomas G. Seibert (CEO)Ms. Elena Casswell (Comptroller)Business Category
Movers
Alternate Business Names
We Do Mobile Storage, LLC., Allied Van Lines, Inc.BBB Program Participation
Werner Donaldson Moving Services, Inc. participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.Industry Tips
Planning a Cost-Effective MoveRelocating Across State Lines? Know Your Rights and Responsibilities
Spotting Rogue Movers Before They Have Your Goods
Tips on Renting a Self-Storage Unit
LocationsX
2 Locations
-
1125 Eldridge St
Clearwater, FL 33755-4310Directions
-
3906 E 21st Ave
Tampa, FL 33605-2306(813) 228-7481Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in West Florida. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Werner Donaldson Moving Services, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Movers
Planning a Cost-Effective MoveRelocating Across State Lines? Know Your Rights and Responsibilities
Spotting Rogue Movers Before They Have Your Goods
Tips on Renting a Self-Storage Unit
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.