BBB Business Review

BBB Accredited Business since 08/27/2009

Harrison's Moving Service

Phone: (813) 633-5544Fax: (813) 633-3211View Additional Phone Numbers20104 Hobbs Rd, WimaumaFL 33598-2304

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BBB Accreditation

A BBB Accredited Business since 08/27/2009

BBB has determined that Harrison's Moving Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Harrison's Moving Service's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Harrison's Moving Service

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
05/19/2014Problems with Product / Service | Read Complaint Details

********'s damaged one end table and one area on base of china cabinet and drawer on the other end table will not close. Bed is set too high.
******** moved my furniture X-XX-XX to **************** in Ruskin. Then onX-XX-XX moved the City Center, Fl. I showed *** who was in charge the gouge on the one end table and showed him a drawer would not close on the other end table. He said he was busy but would get back to take care of it. In the meantime, I noticed a gouge on the base of the china cabinet. Also, my bed was set on the higher bracket and it needs to be lowered. My feet can't touch the floor and I have to literally crawl into bed. *** left his phone # and said he would call following week. Have not heard from him and have left several messages. I called **** ******** Tuesday of this week and he said he was not there and these problems were probably already done and he didn't care if I filed a complaint or not. I was very upset and hung up the phone. His wife soon called and said they were having trouble with *** and she would definitely have him call me Tuesday night. As of this date, I've not heard anything. I am extremely upset. I've paid two invoices - one check was for $468 and another for $555. This included tips both times. This certainly leaves me very very sorry I chose ********'s Moving Service.

Desired Settlement
Repair of end table and china cabinet. Get drawer on other end table to close. Lower mattress and box springs on bed.

Business Response
This response was provided verbally to BBB:

We went over to the customers house and fixed the issues. We raised the bed, filled in two little areas on the table and fixed the drawer. She should be satisfied at this time.

Consumer Response
This response was provided verbally to BBB:

The company came back but they didn't call me to make an appointment. They just showed up and slapped some stuff on the gouges and it doesn't look good at all. They didn't ask me if I was happy with what they did or anything. They were very unprofessional and I can't signed off on the work done that I am satisfied because I am not. They need to have it done professionally or take care of it some other way.

Additional Information

BBB file opened: 08/30/2002Business started: 01/01/1999
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Hillsborough County Business Tax Receipt
601 E Kennedy Blvd 14th Fl
Tampa, FL 33602-4156
(813) 635-5200

Florida Department of Agriculture & Consumer Services
Mayo Bldg Rm 217
Tallahassee, FL 32399-0800
(850) 410-3800

BBB records show a license number of 192755 for this company, issued by Hillsborough County Business Tax Receipt. Their web address is

Type: County Business Tax Receipt

BBB records show a license number of IM1340 for this company, issued by Florida Department of Agriculture & Consumer Services. Their web address is

Type: Intrastate Mover

Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. Gary Harrison (Owner)Ms. Connie Harrison
Business Category

Movers, Storage Units

Customer Review Rating plus BBB Rating Summary

Harrison's Moving Service has received 3.7 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Map & Directions

Map & Directions

Address for Harrison's Moving Service

20104 Hobbs Rd

Wimauma, FL 33598-2304

To | From


1 Locations

  • 20104 Hobbs Rd 

    Wimauma, FL 33598-2304(813) 785-2408
    (813) 716-6569
    Fax: (813) 633-3211

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in West Florida. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Harrison's Moving Service is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


Additional Phone Numbers

  • (813) 785-2408
  • (813) 716-6569

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including complaint response text in BBB Business Reviews on October 1, 2012. BBB reports the complaint response text for all reportable complaints against a business that are received electronically.


Industry Tips for Movers


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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.