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Bayflower Moving Group LLC

Phone: (813) 999-2030 (Disconnected)Fax: (954) 367-7191View Additional Phone Numbers1971 W Lumsden Rd # 183, BrandonFL 33511-8820http://www.bayflowermovinggroup.com! There is an alert for this business !

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BBB Accreditation

Bayflower Moving Group LLC is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Bayflower Moving Group LLC's rating include:

  • 46 complaints filed against business
  • Failure to respond to 17 complaints filed against business.
  • Advertising issue(s) found by BBB.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • One complaint filed against business that was not resolved.
  • Failure to have a required competency license.

Customer Complaints SummaryRead complaint details

46 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues6
Billing / Collection Issues10
Delivery Issues8
Guarantee / Warranty Issues1
Problems with Product / Service21
Total Closed Complaints 46

Additional Complaint Information

BBB has received a pattern of complaints from customers involving service and delivery issues, alleging there are damages caused to customers belongings during the move, as well as billing or collection issues which allege the company has charged more for services than what is originally quoted to the customers.

On March 3, 2015, BBB contacted Bayflower Moving Group, LLC requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints.

As of today's date, the business has not responded to BBB.

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Bayflower Moving Group LLC

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2 Customer Reviews

Additional Information

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Bayflower Moving Group, LLC was originally incorporated with the State of Florida on March 29, 2010 as Lions Van Lines, LLC. The name was changed to Bayflower Moving Group, LLC as of 8/30/2013.

BBB file opened: 10/21/2013Business started: 03/29/2010
Licensing, Bonding or Registration

On October 13, 2014, BBB confirmed that Bayflower Moving Group, LLC had not obtained a necessary license from the Florida Department of Agriculture & Consumer Services or the US Department of Transportation. Such licenses are required in the state of Florida and the United States for businesses offering instrastate and interstate moving services. BBB encourages you to contact the following agencies to confirm this information:

Department of Agriculture & Consumer Services (800) 435-7352

US Department of Transportation (800) 832-5660

Type of Entity

Limited Liability Company

Business Management

Mr. Alexei Dorokhov, Managing Member of Bayflower Moving Group, LLC, was previously President of United Master Lines, Inc until December of 2013. A separate BBB Business Review is available at: http://www.bbb.org/south-east-florida/business-reviews/moving-and-storage-companies/united-master-lines-in-north-miami-beach-fl-90031937.

Contact Information
Principal: Mr. Alexei Dorokhov (Manager)Mr. Max Brite (General Manager)Mr. Victor Diaz
Business Category

Movers

Products & Services

This company offers moving and storage services.


Customer Review Rating plus BBB Rating Summary

Bayflower Moving Group LLC has received 1.00 out of 5 stars based on 2 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.