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Consumer Complaints

This Business is not BBB Accredited

Charmed Promotions

Phone: (239) 945-6663 (Disconnected)Fax: (239) 945-6664

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
06/17/2016Advertising / Sales Issues | Read Complaint Details
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Complaint
This business will attempt to gather your personal information/photos, including your SSN, multiple times to schedule you for a non-existent event.
I was promised a position in an event after filling out multiple forms that obtained personal information and photos, only to be ignored after submittal of information. They never responded to my emails or phone calls concerning the event. And when contacted afterwards, passively *********** my concerns and frustrations of the sensitive information given and their overall lack of response for the event position promised and not fulfilled. They refused to understand my concerns and ensured that I would be "blocked" from future contact. Illegitimate business, unprofessional staff, fraudulent requests for personal information, and will not provide event opportunities as promised to applicants or even a follow-up after obtaining personal information.

Desired Settlement
Delete membership account, including all submissions made to Charmedproductions.com (personal information, addresses, accounts, affiliations, references, photo submissions, all details regarding my person).
As well as a professional apology for failure to comply to professional business standards and contact.

Business Response
I have reviewed the complaint. The applicant isn't required to send their social security number, and the application is submitted through an encrypted site.

This is a standard industry practice, and most agency applications request this information.

Filling out an application is not a guarantee of employment as it goes in any career field. It is simply a matter that this person was not selected from our model portfolio by the client at hand.

We have removed all of her information from our site and portfolio.

All communication has been professional and in line with industry standards.

Consumer Response
(The consumer indicated he/she DID NOT accept the response from the business.)
They have not removed my information as requested. For example I am still contacted by them via mass email/spam.

Final Business Response
She has been removed from my database.

Thank you,

Final Consumer Response

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.