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BBB Accredited Business since 08/17/2006

Scooter Direct

Phone: (727) 816-9772Fax: (800) 648-7009View Additional Phone Numbers11431 Challenger Ave, OdessaFL 33556-3446View Additional Web AddressesFacebookTwitterGoogle+

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BBB Accreditation

A BBB Accredited Business since 08/17/2006

BBB has determined that Scooter Direct meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Scooter Direct's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Problems with Product / Service1
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Scooter Direct

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 03/04/2004Business started: 01/20/2004New Owner Date: 07/01/2008
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pasco County Business Tax Receipt
7530 Little Rd
New Port Richey, FL34654-5598
(727) 847-8165
http://www.pascotaxes.com

Agency for Health Care Administration
2727 Mahan Dr
Tallahassee, FL32308-5407
(850) 414-6010

BBB records show a license number of 070986 for this company, issued by Pasco County Business Tax Receipt. Their web address is http://www.pascotaxes.com.

Type: County Business Tax Receipt

BBB records show a license number of 1313506 for this company, issued by Agency for Health Care Administration.

Type: State

Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Russell Hawkins (President)Ms. Barbara Hawkins (Manager)
Business Category

Medical Equipment Suppliers, Electric Scooters, Wheel Chair Lifts Ramps Companies

Products & Services

This company is a full service dealer of mobility products specializing in mobility scooters, power wheelchairs, lift chairs, vehicle lifts, and ramps.

Hours of Operation
Mon: 09:00 AM to 06:00 PMTue: 09:00 AM to 06:00 PMWed: 09:00 AM to 06:00 PMThu: 09:00 AM to 06:00 PMFri: 09:00 AM to 06:00 PMSat: ClosedSun: Closed
Alternate Business Names
Scooter Direct Inc. (OLD), ScooterDirect.com, Scooter Direct, LLC

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.