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This Business is not BBB Accredited

National Magazine Exchange

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Phone: (727) 369-2700 ext 2318Fax: (727) 369-2727View Additional Phone Numbers8285 Bryan Dairy Rd Ste 150, SeminoleFL 33777-1306http://www.tdmg.comView Additional Web Addresses! There is an alert for this business !

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BBB Accreditation

National Magazine Exchange is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered National Magazine Exchange's rating include:

  • 271 complaints filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Factors that raised National Magazine Exchange's rating include:

  • Length of time business has been operating.
  • Response to 271 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

271 complaints closed with BBB in last 3 years | 88 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues86
Billing / Collection Issues63
Delivery Issues37
Problems with Product / Service85
Guarantee / Warranty Issues0
Total Closed Complaints 271

Additional Complaint Information

The company mails notices inviting people to call and enter the Million Dollar "Strike It Rich" Sweepstakes. There is no purchase necessary to enter the sweepstakes. The odds of winning are determined by the number of people who enter. The company estimates the odds at no more than 1 in 26 million. The sweepstakes promotion is used by the company to promote magazine subscriptions.

Our file experience shows that the company has received complaints alleging billing disputes, misinterpretation of the sweepstakes promotion, and misunderstanding the company's billing terms. The company has addressed most complaints brought to its attention by BBB by cancelling the consumer's account or responding to questions regarding the sweepstakes promotion or its billing procedures.

In order to expedite handling of any questions, or if you have a complaint, the company requests that you call their customer service department at (800) 235-3630 or email them at cs@nmemags.com.

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on National Magazine Exchange

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 03/31/1986Business started: 08/01/1985New Owner Date: 09/17/2008
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Department of Agriculture & Consumer Services
Mayo Bldg Rm 217
Tallahassee, FL32399-0800
(850) 410-3800
http://www.800helpfla.com

BBB records show a license number of TC3400 for this company, issued by Florida Department of Agriculture & Consumer Services. Their web address is http://www.800helpfla.com.

Type: Telemarketing License

Type of Entity

Corporation

Incorporated: August 2008, DE

Business Management
Mr. Murry N. Gunty, (Director)Mr. Robert Pincus (Director)Mr. Richard Vague (Director)
Contact Information
Principal: Mr. Douglas S. Lombardo (CFO)Customer Contact: Ms. Janice Alexander (Consumer Contact)Mr. Dennis A. Cahill (CEO)Mr. David Macey (Senior Manager of Operations)Ms. Deborah Pitt Mr. Thomas H. Ripley (President)Mrs. Suzanne Tortorice (General Counsel)
Business Category

Magazine Sales , Sale Outsourcing Companies, Soliciting Organizations, Lead Companies

Products & Services

This company offers magazine sales via phone and a telemarketing call center for
various companies and products.

Alternate Business Names
NME, National Publishers Exchange, ThinkDirect Marketing Group, Inc., Wellness4Life, StrikeItRich.com, Pat Haines, NPE, Wellness4LifePlus.com, ED Wright, Strike IT Rich Rewards, E. Wright, Strike IT Rich Sweepstakes, SIR, Strike IT Riches, National Renewal Exchange, Wineoceros Wine Club, Associated Publishers Network, Sir Jewelers, Value Network

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.