This Business is not BBB Accredited
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Global Land Investments is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Global Land Investments' rating include:
- Length of time business has been operating.
- 14 complaints filed against business
- Failure to respond to 3 complaints filed against business.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||12|
|Problems with Product / Service||2|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||14|
Additional Complaint Information
BBB files indicate that Global Land Investments has a pattern of complaints stating that the business contacts the costumers about the potential selling of consumer land. The business then requests the consumers credit card information and charges an initial fee before consumers have a chance to sign a physical contract; or are unable to contact the business to cancel any charges. Complaints further state that requested refunds are not provided.
In July 2014, BBB sent a request to Global Land Investments to address this pattern and what actions the business has taken to help eliminate the causes of complaints.
On January 20, 2015 the business responded to the BBB letter stating:
We do our best to not mislead customers in any way and also have full refund policy with-in 7 days for cancellations. Our advertising directors are instructed to look up market values through various sources, as trulia, Zillow, Landwatch, etc, just to give the land owner an idea of what vacant properties are listed for online. It is up to the customer to determine their asking price.
Our company uses over 100 websites to showcase the property and advertise the property. We spend thousands of dollars per month to advertise these properties.
We feel that BBB accreditation will help with customer feedback and complaints. This will allow us to resolve most issues first before they turn into a complaint in your office. This will eliminate complaints, issues, and provide positive feedback for our firm.
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on Global Land Investments
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Licensing, Bonding or Registration
According to information in BBB files, consumers have stated that the business has made verbal representations regarding the sale of their land that, if true, may require that the business have real estate licensing through the Florida Department of Business & Professional Regulation (www.myfloridalicense.com/dbpr/re/frec.html).
Activities that would require real estate licensing include:
Appraising the value of property of another for compensation
Selling or negotiating the sale of property of another for compensation
This business does not have a real estate license. It offers advertising services where people can list their properties for sale by owner.
Type of Entity
Limited Liability Company
Business ManagementPrincipal: Mr. Douglas Burnett (Vice President)
Ms. Sharon Mays, President, and Mr. Douglas Burnett, Vice President, are also President and Vice President of United Publishers. A separate BBB business review on United Publishers is available at http://www.bbb.org/west-florida/business-reviews/magazine-sales-/united-publishers-90210280?language=1
Douglas Burnett, President of Global Land Investments is also President of Dirt Cheap Lots Corp. A separate BBB business review:
Contact InformationMr. Kyle Foster (General Manager (previously))Mr. Robert Hurlburt Ms. Sharon Mays (President)Mr. Bobby Taylor
Products & Services
This company offers advertising and marketing services for vacant, raw and undeveloped land and lots.
Alternate Business NamesMarketing Masters Associates, LLC.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview