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Search Quest America

Phone: (888) 949-6996Fax: (866) 686-7687View Additional Phone Numbers2215 SE 3rd St, Cape CoralFL 33990-1424http://www.searchquestamerica.com

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BBB Accreditation

Search Quest America is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Search Quest America's rating include:

  • Length of time business has been operating.
  • 11 complaints filed against business

Factors that raised Search Quest America's rating include:

  • Response to 11 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

11 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service11
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Search Quest America

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 09/15/2008Business started: 04/01/2008
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Department of Agriculture & Consumer Services
Mayo Bldg Rm 217
Tallahassee, FL32399-0800
(850) 410-3800
http://www.800helpfla.com

Business Tax Receipt/Lee County
1825 Hendry St
Fort Myers, FL33901-3054
(239) 533-6000
http://www.leetc.com

Business Tax Receipt/Cape Coral
PO Box 1549
Fort Myers, FL33902-1549
(239) 574-0430
http://www.capecoral.net/en-us/government/projectandbuildinginformation/businesstaxreceiptsoccupationallicenses.aspx

BBB records show a license number of A2800198 for this company, issued by Florida Department of Agriculture & Consumer Services. Their web address is http://www.800helpfla.com.

Type: Department of Agriculture

BBB records show a license number of 0805930 for this company, issued by Business Tax Receipt/Lee County. Their web address is http://www.leetc.com.

Type: County Business Tax Receipt

BBB records show a license number of 13-65672 for this company, issued by Business Tax Receipt/Cape Coral. Their web address is http://www.capecoral.net/en-us/government/projectandbuildinginformation/businesstaxreceiptsoccupationallicenses.aspx.

Type: City Business Tax Receipt

Type of Entity

Limited Liability Company

Contact Information
Principal: Ms Susan E. Friel-Williams (CEO)Mr. Lane R. Williams (CTO)
Business Category

Investigators, Background Screening Services, Missing Person Services

Products & Services

This company is a private investigation agency that offers services in locating missing friends and family, skip tracing, adoption services, and lost military.

Alternate Business Names
Search Quest America LLC

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.