Business ProfileforHomeowners Choice Property & Casualty Insurance Company, Inc.

"[Homeowners Choce] receives nearly 6 times the number of complaints than other insurers of its size." This is a direct quote from Before we start, here's a quote from a Policy Genius review in the Cons category. 1. (The skinny): Know who you're talking to. HCPCI farms out claims to a wholly owned middleman subsidiary, ******* ******. In-Depth: The claims phone number on the HCPCI website is a phone number for a different company, ******* ****** Services. Girston is a profit-making middleman. HCPCI takes your premium check. ******* uses HCPCI emails as if they're HCPCI employees. I only found this out by finding an SEC report online. 3. (The skinny): Hiding information. In-Depth: the adjuster won't share the engineering report or other documentation to verify how they came to their numbers. Upon repeated requests, our adjuster said, "We don't provide inside business." We simply wanted to be on the same page as the adjuster. Additionally, they won't provide their supervisor's contact information. We had to call *************** to find the supervisor's email and phone number. 4. (The Skinny): Your final destination is the ******************** In-Depth: As you look at one-star reviews on Policy Genius and other review sites, it's the marketing department that responds to your complaint. This is the final sentence in all of HCPCI's Policy Genius review, "Please reach out to us at ************************************ with your policy and claim number so that we may work to resolve this issue as quickly." Shout Out to the marketing team. We'll resolve this issue if you pay us the equivalent of the contractor's invoice: $50,860.