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Find a Location

Florida Family Insurance has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Florida Family Insurance

      27599 Riverview Center Blvd STE 100 Bonita Springs, FL 34134-4326

      BBB Accredited Business
    • Florida Family Insurance

      PO Box 136001 Bonita Springs, FL 34136-1360

      BBB Accredited Business

    Business ProfileforFlorida Family Insurance

    Insurance Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/27/2013

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company provides homeowners, property and casualty, flood, fire, and rental insurance.

    Business Details

    This is a multi-location business.

    Find a Location

    Florida Family Insurance has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Florida Family Insurance

        27599 Riverview Center Blvd STE 100 Bonita Springs, FL 34134-4326

        BBB Accredited Business
      • Florida Family Insurance

        PO Box 136001 Bonita Springs, FL 34136-1360

        BBB Accredited Business
      Location of This Business
      27599 Riverview Center Blvd STE 100, Bonita Springs, FL 34134-4326
      BBB File Opened:
      2/7/2005
      Years in Business:
      28
      Business Started:
      3/19/1996
      Business Incorporated:
      3/19/1996
      Accredited Since:
      12/27/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of A055305 for this business, issued by Department of Financial Services

      These agencies may include:

      Department of Financial Services

      200 E Gaines St

      Tallahassee FL 32399

      (877) 693-5236

      https://www.myfloridacfo.com

      BBB records show a license number of A086289 for this business, issued by Department of Financial Services

      These agencies may include:

      Department of Financial Services

      200 E Gaines St

      Tallahassee FL 32399

      (877) 693-5236

      https://www.myfloridacfo.com

      BBB records show a license number of P211071 for this business, issued by Department of Insurance

      These agencies may include:

      Department of Insurance

      2295 Victoria Ave Ste 163

      Fort Myers FL 33901

      (239) 461-4000

      BBB records show a license number of 02985 for this business, issued by Department of Insurance

      These agencies may include:

      Department of Insurance

      2295 Victoria Ave Ste 163

      Fort Myers FL 33901

      (239) 461-4000

      Type of Entity:
      Corporation
      Alternate Business Name
      • Florida Family Insurance Company
      Business Management
      • Mr. Robert Liggett, Controller
      • Mr. William H. Wiggs, CEO
      • Mr. Anthony McCarty, Senior Vice President
      • Ms. Stephanie Limanti, Marketing Director
      Contact Information

      Principal

      • Mr. William H. Wiggs, CEO

      Customer Contact

      • Mr. Robert Liggett, Controller
      • Mr. William H. Wiggs, CEO
      • Mr. Anthony McCarty, Senior Vice President
      • Mrs. Joanna Licherdell, Marketing Specialist
      • Ms. Stephanie Limanti, Marketing Director
      Additional Contact Information

      Fax Numbers

      • (239) 396-7030
        Primary Fax

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/06/2023

      Complaint Type:
      Order Issues
      Status:
      Answered
      cancel the insurance coverage *********************************************** policy H0284912353A048 ******* 2022 and sent information to Florida Family Insurance showing my new premium, death certificate because my husband has been deceased since June 2012. I spoke with a Brain in April. In October 2022 once I sign and sent above information. I would appreciate my refund.Thank you for your cooperation in this matter.*****************************
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Edward S

      1 star

      12/30/2023

      My condo in Fort Lauderdale was flooded when a unit directly above me leaked water through an ice cube supply feed. The owner did not shut off the main water valve (After leaving for several months) as per cooperative rules, and common sence. I then received a settlement for the damage and I thought I was all set! Little did I know the pain I was in for. I was notified by insurance company in Massachusetts that my insurance was going up because I filled a claim in florida. I told them I was not at fault. and called florida family.I dealt with an employee who was nasty at best. She told me she would need to go after unit owner because he would not respond back to them. Long story shorter the employee said the company would go after this person and a subrogation status would be taken care of. I received the following response in an email this past friday. Florida Family assigned your claim to an outside subrogation firm for additional recovery efforts. The were also unsuccessful and finally determined that suit is not recommended for your claim. This company does not want to do there jobs!!! Eddie ***** Mass Resident

      Local BBB

      BBB of West Florida

      BBB Reports On

      BBB reports on known marketplace practices.

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