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          ABC Insurance Group, Inc. has 1 locations, listed below.

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            Business ProfileforABC Insurance Group, Inc.

            Insurance Agent
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/30/2009

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            3/13/2009
            Years in Business:
            20
            Business Started:
            8/11/2003
            Business Incorporated:
            8/11/2003
            Accredited Since:
            12/30/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of L018603 for this business, issued by Department of Financial Services

            These agencies may include:

            Department of Financial Services

            200 E Gaines St

            Tallahassee FL 32399

            (877) 693-5236

            https://www.myfloridacfo.com

            BBB records show a license number of E041602 for this business, issued by Department of Financial Services

            These agencies may include:

            Department of Financial Services

            200 E Gaines St

            Tallahassee FL 32399

            (877) 693-5236

            https://www.myfloridacfo.com

            Type of Entity:
            Corporation
            Business Management
            • Mr. Jeffrey A. Polak, Agent/Owner
            Contact Information

            Principal

            • Mr. Jeffrey A. Polak, Agent/Owner

            Customer Contact

            • Mr. Jeffrey A. Polak, Agent/Owner
            • Mr. Zachary Polak, Agent
            • Ms. Ali Vukadinovich, Agent
            Additional Contact Information

            Fax Numbers

            • (941) 391-5113
              Primary Fax

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/07/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            My Insurance Agent Agent ******************************* From ABC Insurance Group refuses to have a conversation with me regarding my Insurance Company Selection, and the coverage and options I need. Her assumption is I have to do my own reviews, research and selections, and though I pay $11,500 in premiums and she collects about $1000 in commissions from me, she refuses to call, or review with me. She stated in email: With all due respect, it is not my responsibility to read your mail to you. You have been provided the options via mail directly from Citizens, via email from me, and via a licensed *** reviewing them with you in person, in office. Citizens has already given you the companies, coverages and options. You have been provided all resources and information to make your decision.I retain it is her responsibility as my agent to help me understand my coverage and options to protect my interest, so I can make qualified decisions, yet she refuses!The letter from Citizens even directs me to call my agent if I have any questions. Oh, and *** misleads about her statement: licensed *** reviewing them with you in person, in office. The reality is that after I could not get the Agent to review and recommend the coverages with me, I drove the 1 hour from ********** to ************** and her office staff refused to call *** so we could have a conversation. Finally the *** Drea did attempt to review the information sent to me be Citizens, but had to look up terms and really didnt know what to recommend to me for options etc. Again I asked for my Agent to call me, but the next day *** sent me a dressing down and made it clear if I called the office, my call would be refused, and if I drove to the office again, I would also be refused unless I have a previously set appt. At this point I feel if I were to go to the office I would have to have either a ************** police office or a lawyer with **** would not recommend *** Insurance to anyone run away,
            Read More

            Customer Reviews

            0 Customer Reviews

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            Local BBB

            BBB of West Florida

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