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      Country
          Country

          Find a Location

          Uxari has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Uxari

              13130 Westlinks Ter STE 10 Fort Myers, FL 33913-8651

              BBB Accredited Business
            • Uxari

              6222 Tower Ln Unit A6 Sarasota, FL 34240-8887

              BBB Accredited Business
            • Uxari

              2885 S Congress Ave STE C1 Delray Beach, FL 33445-7336

              BBB Accredited Business

            Business ProfileforUxari

            Home Automation
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1.67/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            6 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/4/2016

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company provides home automation for residential homes.

            Business Details

            This is a multi-location business.

            Find a Location

            Uxari has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Uxari

                13130 Westlinks Ter STE 10 Fort Myers, FL 33913-8651

                BBB Accredited Business
              • Uxari

                6222 Tower Ln Unit A6 Sarasota, FL 34240-8887

                BBB Accredited Business
              • Uxari

                2885 S Congress Ave STE C1 Delray Beach, FL 33445-7336

                BBB Accredited Business
              BBB File Opened:
              10/25/2016
              Years in Business:
              21
              Business Started:
              11/15/2002
              Business Incorporated:
              11/15/2002
              Accredited Since:
              11/4/2016
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of EF20000404 for this business, issued by Florida Department of Business & Professional Regulation

              These agencies may include:

              Florida Department of Business & Professional Regulation

              2601 Blairstone Rd

              Tallahassee FL 32399

              (850) 487-1395

              http://www.myfloridalicense.com/dbpr/

              BBB records show a license number of C25546 for this business, issued by Collier County Construction License Board

              These agencies may include:

              Collier County Construction License Board

              2800 Horseshoe Dr N

              Naples FL 34104

              (239) 252-2400

              https://cvportal.colliergov.net/CityViewWeb/Home/

              BBB records show a license number of EF20000404 for this business, issued by Lee County Construction License Board

              These agencies may include:

              Lee County Construction License Board

              1825 Hendry St

              Fort Myers FL 33901

              (239) 533-8895

              http://www.leegov.com/dcd/ContLic/ActCont

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Arqai, LLC
              Business Management
              • Mr. Anthony R. Leo Sr., President
              • Mr. Thomas M. Yesowich, CEO
              • Mr. Edward M. Carbary, Senior Vice President
              Contact Information

              Principal

              • Mr. Anthony R. Leo Sr., President

              Customer Contact

              • Mr. Anthony R. Leo Sr., President
              • Mr. Thomas M. Yesowich, CEO
              • Mr. Edward M. Carbary, Senior Vice President
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/19/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              The company installed 2 motion sensors that do not work in my small and large garage. Every time they try and fix them as of last month.... They now say they sold me incompatible equipment. Why would they sell somone something that does not work? I want what I paid for andcI want it to work.
              Read More

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Peter Chinn

              01/30/2024

              I wish there was a way for me to leave a score that is less than 1 star. I was given this company by my home builder for installation of my services and I could not be more disappointed in them as a services provider. To date I have had a total of 5 service appointments to have someone come out to my home to hang a TV on the wall and still it has not been done. This company does not care about the business they provide. They do not care about the service they are providing to their customers and they do not care about their brand as a service provider AT ALL...!!! The only person I have ever talked to within this company that actually seems like she may care is ***** and she was great to work with. All of the technicians and installers simply pass -the-buck and place blame on the company for all aspects of customer disappointment. I have called in and asked to speak with a manager 4 times and each time I was advised by the customer service agent that the managers are all in a meeting together. To date, still no manager has ever called me back or followed up with me in regards to the complaints I have logged or the customer service I have received. Once I finally get this TV hung I will in no way ever do business with them again. I will be checking into moving my home security as soon as possible. I know that a lot of people go out and research the companies that they choose to be business with and I hope that you please read my email and take it as a warning in regards to doing business with this company.Please, Please, Please don't do business with this company. They don't care about you as all as a consumer and they could care less about you as a human being...! Simply take a moment to review all of the 1-star ratings that they have.

              Uxari Response

              01/31/2024

              A member of our management team will be contacting you shortly. We value your feedback and look forward to speaking with you.

              Uxari Response

              02/05/2024

              All topics in question were resolved to the customer's satisfaction on 1/31/24. The customer stated this review would be removed or amended to reflect an more positive outcome and experience. 

              Customer Response

              02/05/2024

              A member of the management team did reach out and speak with my wife in regard to the customer service issues we encountered. They were very apologetic and shared that they would be utilizing details from our experience to aid in improving all points of customer contact. They did admit to fault and shared with us that they will not tolerate poor service and will be researching any and all interactions to identify points where customers could have been handled better. We feel like the company took our feedback and information to heart and they will be working to make things better for all of their customers. We also received a home visit from a manager that was apologetic as well and he was stopping by to ensure that they work was done correctly and to our satisfaction. I do appreciate the measures they have taken to rectify this situation and I feel like I was heard by the leadership team within the company. Thank you Uxari...!

              Local BBB

              BBB of West Florida

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